… gives a good introduction to operations strategy and deployment and summarizes it in an understandable way for most readers. … should be in the book shelf for any operations manager with a global perspective.—Lars-Gunnar Nilsson, PartnerTech, SwedenThe broad coverage of the entire operations value chain can give a very good overview on current status of research. Shown case examples result in confidence that the presented concepts work in a real business environment. Based on the presentation of the concepts and the case examples it even gives the reader the opportunity to assess his own organization and also derive first actions to improve the status quo.—Dr.Niels Kuschinsky, Bosch Siemens Home Appliances Group, Munich, Germany… provides the necessary frameworks to understand the challenges and possibilities of such an internationalization move. The coverage is wide, and the language is very clear, even though some advanced frameworks are presented. As in their first edition, the book is rich on frameworks and models, and there are not many books that can present and integrate all of them into a single text. The book not only does integrate the concepts, but it also provides up-to-date examples on how the concepts become relevant to today situations in all types of companies.—Jaume Ribera, IESE Business School, Barcelona, Spain