Global Challenges in Responsible Business

N. Craig Smith is the INSEAD Chaired Professor of Ethics and Social Responsibility at INSEAD, France. C. B. Bhattacharya is the E.ON Chair Professor in Corporate Responsibility at the European School of Management and Technology, Berlin. David Vogel is the Solomon Lee Professor of Business Ethics at the Haas School of Business, University of California, Berkeley. David I. Levine is the Eugene E. and Catherine M. Trefethen Professor of Business Administration at the Haas School of Business, University of California, Berkeley.

• List of figures; List of tables; List of contributors; Foreword; Introduction: corporate responsibility and global business N. Craig Smith, C. B. Bhattacharya, David Vogel and David Levine; Part I. Embedding Corporate Responsibility: 1. A corporate social responsibility - corporate financial performance behavioural model for employees Jean-Pascal Gond, Assâad El Akremi, Jacques Igalens and Valérie Swaen; 2. The integrative benefits of social alliances: balancing, building, and bridging Ida E. Berger, Peggy H. Cunningham and Minette E. Drumwright; 3. Integrating corporate citizenship: leading from the middle Philip Mirvis and Julie Manga; 4. CSR in search of a management model: a case of marginalization of a CSR initiative Aurélien Acquier; Part II. Marketing and Corporate Responsibility: 5. Global segments of socially conscious consumers: do they exist? Pat Auger, Timothy M. Devinney and Jordan J. Louviere; 6. Impact of CSR commitments and CSR communication on diverse stakeholders: the case of IKEA François Maon, Valérie Swaen and Adam Lindgreen; 7. The relationship between corporate responsibility and brand loyalty in retailing: the mediation role of trust Francesco Perrini, Sandro Castaldo, Nicola Misani and Antonio Tencati; Part III. Corporate Responsibility and Developing Countries: 8. Stretching corporate social responsibility upstream: improving sustainability in global supply chains Emma Kambewa, Paul Ingenbleek and Aad van Tilburg; 9. Breaking new ground: the emerging frontier of CSR in the extractive sector V. Kasturi Rangan and Brooke Barton; 10. Overcoming rural distribution challenges at the bottom of the pyramid Sushil Vachani and N. Craig Smith; Index.