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Service design is a valuable framework that librarians and administrators can use as a group to assess, revise, and create library services, spaces, and workflows. In this book, the authors use an action-oriented assortment of exercises, templates, and tools to make service design more accessible to all types of libraries.
- Format: Pocket/Paperback
- ISBN: 9780838915646
- Språk: Engelska
- Antal sidor: 112
- Utgivningsdatum: 2017-06-30
- Förlag: American Library Association