Robert Kelsey is author of Capstone's bestselling What's Stopping You? exploring why smart people failed to reach their potential. He has gone on to sell over 64,000 copies across three What's Stopping You? titles.Robert Kelsey is CEO of Moorgate Communications, a financial PR agency, and was previously CEO of Metrocube, a start-up incubator located in London's fashionable "City-fringes". He trained as a financial journalist before becoming an investment banker and a now an entrepreneur, running his successful PR agency.Yet Kelsey remains and perennial outsider. From a rebellious childhood to an adulthood of pursuing a series of unsuitable careers, he has had a lifetime of failing to settle into any group activities, yet lacking the confidence, guile or know-how to profitably "rebel". Kelsey has developed an enormous insight into both the root causes of alienation and the all-encompassing negative consequences.

• Introduction: My Own Personal Chaos 1Part One – The Unproductive Mind 91 Organizational Incompetence 112 Conditions and Types 213 Procrastination, Clutter and Self-sabotage 344 Motivation, Goals and Flow 45Part Two – Tools and Resources 575 The Need for Desire 596 Planning for Freedom 697 Getting Started 818 Managing Time 929 Developing Good Habits 10210 Making Decisions 111Part Three – Get Things Done … 12111 … On the Phone 12312 … Using Email 12813 … In Meetings 13614 … When Managing Others 14415 … Beyond Work 151Part Four – Other People 15916 Persuasion and Influence 16117 Dealing with Conflict 17318 Dealing with the Family 182Conclusion: ‘It’s All Chaos’ 195The 7 Habits of Highly Ineffective People 204Bibliography 210About Robert Kelsey 214Index 216

"Full of practical advice and lots of tips on how to enhance your current situation, Kelsey offers a pragmatic and honest approach to day-to-day living and its annoyances." (The Sun, March 2014) "Personally, I can see myself raiding it a lot for ideas as it calls me to tailor my plans, separate my trash from my treasure and stops my inbox ruling my life." (The Bookbag, February 2014) "... his pally yet tough approach to self-improvement makes for good reading. By laying bare his own experiences, he quickly builds up a level of trust and empathy that would warm the cockles of the most cynical of readers." (Third Sector, February 2014) "If there's one book you actually finish reading in 2014, make it this one." (Elite Business, January 2014)

Robert Kelsey is author of Capstone's bestselling What's Stopping You? exploring why smart people failed to reach their potential. He has gone on to sell over 64,000 copies across three What's Stopping You? titles.Robert Kelsey is CEO of Moorgate Communications, a financial PR agency, and was previously CEO of Metrocube, a start-up incubator located in London's fashionable "City-fringes". He trained as a financial journalist before becoming an investment banker and a now an entrepreneur, running his successful PR agency.Yet Kelsey remains and perennial outsider. From a rebellious childhood to an adulthood of pursuing a series of unsuitable careers, he has had a lifetime of failing to settle into any group activities, yet lacking the confidence, guile or know-how to profitably "rebel". Kelsey has developed an enormous insight into both the root causes of alienation and the all-encompassing negative consequences.

• Introduction: My Own Personal Chaos 1Part One – The Unproductive Mind 91 Organizational Incompetence 112 Conditions and Types 213 Procrastination, Clutter and Self-sabotage 344 Motivation, Goals and Flow 45Part Two – Tools and Resources 575 The Need for Desire 596 Planning for Freedom 697 Getting Started 818 Managing Time 929 Developing Good Habits 10210 Making Decisions 111Part Three – Get Things Done … 12111 … On the Phone 12312 … Using Email 12813 … In Meetings 13614 … When Managing Others 14415 … Beyond Work 151Part Four – Other People 15916 Persuasion and Influence 16117 Dealing with Conflict 17318 Dealing with the Family 182Conclusion: ‘It’s All Chaos’ 195The 7 Habits of Highly Ineffective People 204Bibliography 210About Robert Kelsey 214Index 216

"Full of practical advice and lots of tips on how to enhance your current situation, Kelsey offers a pragmatic and honest approach to day-to-day living and its annoyances." (The Sun, March 2014) "Personally, I can see myself raiding it a lot for ideas as it calls me to tailor my plans, separate my trash from my treasure and stops my inbox ruling my life." (The Bookbag, February 2014) "... his pally yet tough approach to self-improvement makes for good reading. By laying bare his own experiences, he quickly builds up a level of trust and empathy that would warm the cockles of the most cynical of readers." (Third Sector, February 2014) "If there's one book you actually finish reading in 2014, make it this one." (Elite Business, January 2014)

Robert Kelsey is author of Capstone's bestselling What's Stopping You? exploring why smart people failed to reach their potential. He has gone on to sell over 64,000 copies across three What's Stopping You? titles.Robert Kelsey is CEO of Moorgate Communications, a financial PR agency, and was previously CEO of Metrocube, a start-up incubator located in London's fashionable "City-fringes". He trained as a financial journalist before becoming an investment banker and a now an entrepreneur, running his successful PR agency.Yet Kelsey remains and perennial outsider. From a rebellious childhood to an adulthood of pursuing a series of unsuitable careers, he has had a lifetime of failing to settle into any group activities, yet lacking the confidence, guile or know-how to profitably "rebel". Kelsey has developed an enormous insight into both the root causes of alienation and the all-encompassing negative consequences.

• Introduction: My Own Personal Chaos 1Part One – The Unproductive Mind 91 Organizational Incompetence 112 Conditions and Types 213 Procrastination, Clutter and Self-sabotage 344 Motivation, Goals and Flow 45Part Two – Tools and Resources 575 The Need for Desire 596 Planning for Freedom 697 Getting Started 818 Managing Time 929 Developing Good Habits 10210 Making Decisions 111Part Three – Get Things Done … 12111 … On the Phone 12312 … Using Email 12813 … In Meetings 13614 … When Managing Others 14415 … Beyond Work 151Part Four – Other People 15916 Persuasion and Influence 16117 Dealing with Conflict 17318 Dealing with the Family 182Conclusion: ‘It’s All Chaos’ 195The 7 Habits of Highly Ineffective People 204Bibliography 210About Robert Kelsey 214Index 216

"Full of practical advice and lots of tips on how to enhance your current situation, Kelsey offers a pragmatic and honest approach to day-to-day living and its annoyances." (The Sun, March 2014) "Personally, I can see myself raiding it a lot for ideas as it calls me to tailor my plans, separate my trash from my treasure and stops my inbox ruling my life." (The Bookbag, February 2014) "... his pally yet tough approach to self-improvement makes for good reading. By laying bare his own experiences, he quickly builds up a level of trust and empathy that would warm the cockles of the most cynical of readers." (Third Sector, February 2014) "If there's one book you actually finish reading in 2014, make it this one." (Elite Business, January 2014)