More than providing an insight into the day-to-day workings of Craig’s business, reflected through Craig’s own experiences, we learn about Craig’s clients, their lives, and the transformation of their respective communities. The glimpses that we get of these other lives are often frustratingly brief, little more than vignettes, yet a picture of the wider community emerges, and Finlay shows how Craig, and men of local-standing like him, touched and influenced so many lives.