Geert Bouckaert is professor emeritus at the KU Leuven Public Governance Institute. He is past-president of the European Group for Public Administration, and of the International Institute of Administrative Sciences. Geert Bouckaert is professor at KU Leuven and Chair of the Committee for Contemporary Art.Geert Bouckaert is professor emeritus at the KU Leuven Public Governance Institute. He is past-president of the European Group for Public Administration, and of the International Institute of Administrative Sciences. Geert Bouckaert is professor at KU Leuven and Chair of the Committee for Contemporary Art.Annie Hondeghem is professor and former director of the KU Leuven Public Governance Institute. She co-ordinates the Policy Research Centre on Governance Innovation, commissioned by the Flemish government. Annie Hondeghem is professor and former director of the KU Leuven Public Governance Institute. She co-ordinates the Policy Research Centre on Governance Innovation, commissioned by the Flemish government. Trui Steen is professor in public governance and co-production of public services and director of the KU Leuven Public Governance Institute. She publishes on public sector innovation and co-creation of public services. Trui Steen is professor in public governance and co-production of public services and director of the KU Leuven Public Governance Institute. She publishes on public sector innovation and co-creation of public services. Steven Van de Walle is professor in public management at the KU Leuven Public Governance Institute. Prior to joining KU Leuven, he held the chair of Public Management at Erasmus University Rotterdam. Steven Van de Walle is professor in public management at the KU Leuven Public Governance Institute. Prior to joining KU Leuven, he held the chair of Public Management at Erasmus University Rotterdam. María José Canel is Professor of political and public sector communication at the Complutense University of Madrid, specialising in trust, legitimacy and communication in public institutions. Jeroen Maesschalck is Professor of Criminology and Police Studies at KU Leuven.