Dr Mike Smith was formerly Senior Lecturer at Manchester Business School and has practised and consulted widely in industry including with the Cabinet Office, the AA and PriceWaterhouseCoopers.

• Part 1: What is management? 1.Defining management 2.The organisational context of management3.The historical context of managementPart 2: Management processes 4.Planning and strategy5.Organising processes and structures6.Organisational change7.Selecting, training and motivating people8.Leading and leadership9.Making decisions10.Control11.Reporting & communicating12.Budgeting Part 3: Management functions 13.Introduction to management functions14.The marketing function15.The operations function16.The human resource function17.The finance and accounting function18.Information and e-Commerce Part 4: Special topics in management 19.Social responsibility and ethics20. Management fads and management research