Financial Inclusion, Technology and Virtual Banking

Sau Wai LAW (Samuel) is a Lecturer (Assistant Professor) in Corporate and Commercial Law at the School of Law at University of Reading, UK. Before becoming an a full-time academic in January 2021, he had more than 14 years of banking experience in Hong Kong, taking up roles in credit risk management, private banking, and strategic planning. He is a trainer, course reviewer, study guide writer, and subject reviewer at Hong Kong Institute of Bankers on the Certified Banker Program and Enhanced Competency Framework in Operational Risk Management and Compliance. He is the author of “Banking and Finance Dispute Resolution in Hong Kong: The Suitability of Arbitration in Private Disputes”. He holds a Ph.D. from the Faculty of Law at University of Hong Kong, B.A. (Hons) in Economics, M.Sc. in Economics for Development, LLB and LLM (Arbitration and Dispute Resolution). His research interests are Dispute Resolution, Banking and Finance Law, Professional Ethics, Risk & Compliance, Financial Inclusion, and Virtual Banking.

• Chapter 1 – Use of technology to develop a more financially inclusive world.- Part I: Promoting financial inclusion and technology adoption – A case study of the launch of virtual bank in Hong Kong.- Chapter 2 - Could increasing regulatory focus realise the inclusive potential of virtual banks.- Chapter 3 – Financial inclusion and virtual bank in the era of digitalisation: A regulatory case study in Hong Kong.- Chapter 4 – Promoting financial inclusion through the launch of virtual banks? Empirical insights from Hong Kong banking customers.- Part II - Theorizing financial inclusion and technology adoption in banking.- Chapter 5 – Sense of security.- Chapter 6 – Role of regulator.- Chapter 7 – Social acceptance of technology.- Chapter 8 – History of operation.- Chapter 9 – The way forward – Measuring financial inclusion from the client’s perspective.