Facilities Management and Development for Tourism, Hospitality and Events

Häftad, Engelska, 2013

Av Ahmed Hassanien, Crispin Dale, UK) Hassanien, Ahmed (Edinburgh Napier University, UK) Dale, Crispin (University of Wolverhampton

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Facilities planning for tourism, hospitality and events (THE) is an important subject from both theoretical and applied perspectives, as land, property and resources represent major components of the foundation of the industry. As future managers, it is imperative that students have a sound basic knowledge of property and the various resources, systems and services associated with it. Covering important contemporary subjects such as sustainable planning and environmental management, this book considers the planning, development and management of facilities operations from several key perspectives, drawing upon the expertise of complementary experts in the design, management and development of THE facilities.

Produktinformation

Utgivningsdatum2013-06-27
Mått189 x 246 x 21 mm
Vikt1 080 g
FormatHäftad
SpråkEngelska
SerieCABI Tourism Texts
Antal sidor384
FörlagCABI Publishing
ISBN9781780640341

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Servicesektorn inom Ekonomi och ledarskap

Peter Robinson is Head of the Centre for Tourism and Hospitality Management at Leeds Beckett University. Prior to entering academia Peter gained experience in the public, private and voluntary sectors within tourism, hospitality and events management, including senior management roles with The National Trust and Derby University as Tourism Projects Manager overseeing a range of EU funded business support projects. Peter has worked as a business development consultant (mainly within the leisure sector) with a number of high profile clients across the UK. Peter has gained experience developing businesses in the tourism, events, automotive, retail and IT sectors. He is currently a Trustee of the Carpet Museum in Kidderminster and Elvaston Castle and Gardens Trust.He is a Member of The Tourism Society and The Tourism Management Institute, and a fellow of the Higher Education Academy The Institute for Travel and Tourism Management (and a member of the ITT Education an Training Committee). Peter is a Principal Fellow of the Higher Education Academy

I: Preface II: Case Studies 1: Introduction to Facilities Management 2: Tourism, Hospitality and Events Facilities 3: Project Management 4: Feasibility Studies for THE Facilities 5: Physical Evidence 6: Information Technology and THE Facilities 7: Outsourcing and THE Facilities 8: Cost Management 9: Corporate Social Responsibility 10: Sustainable Facilities Design and Management 11: Environmental Management 12: Waste and Energy Management 13: Leadership 14: Innovation 15: Entrepreneurship and Facilities Management 16: The Role of Work Process Knowledge in Managing Facilities 17: Knowledge Management 18: Conclusions