Everybody’s Business: Reclaiming True Management Skills in Business Higher Education

Author Ian I. Mitroff: Ian I. Mitroff is Senior Research Associate at the Center for Catastrophic Risk Management at the Haas School of Business, University of California, Berkeley, USA; Professor Emeritus of the University of Southern California, USA; and President of Mitroff Crisis Management.Author Can M. Alpaslan: Can M. Alpaslan is Professor in the Department of Management at California State University, Northridge, USA.Author Ellen S. O'Connor: Ellen S. O'Connor is a self-employed Researcher.

• 1. The Argument 2. Digging Deeper - Jungian Psychology 3. What Is a System? What Is a Mess? 4. The Nature of Human Nature - The Psychodynamics of Everyday Life 5. The Management of Knowledge - Systems Age Inquiry 6. Heuristics for Managing Messes 7. How We Got into the Mess and Prospects for Getting Out