BYRON K. SIMERSON is currently Director of Human Resources for Americas Deloitte Consulting. He is the author of numerous articles on criminal justice and management.WILLIAM T. MARKHAM is Associate Professor of Sociology at the University of North Carolina. He has written extensively in the fields of administration and research methods.

• Introduction The Evaluation of Management Training The Evaluation Model Methods and Procedures Evaluation Case Study Results Applying This Approach in Other Settings Summary and Conclusions Appendix A. Release Forms Appendix B. Precourse Surveys Appendix C. Interview Schedule Appendix D. Observation Evaluation Form Appendix E. Course Critique Appendix F. Follow-up Surveys Appendix G. Chiefs' Evaluation Survey Appendix H. Course Brochure Bibliography Index

BYRON K. SIMERSON is currently Director of Human Resources for Americas Deloitte Consulting. He is the author of numerous articles on criminal justice and management.WILLIAM T. MARKHAM is Associate Professor of Sociology at the University of North Carolina. He has written extensively in the fields of administration and research methods.

• Introduction The Evaluation of Management Training The Evaluation Model Methods and Procedures Evaluation Case Study Results Applying This Approach in Other Settings Summary and Conclusions Appendix A. Release Forms Appendix B. Precourse Surveys Appendix C. Interview Schedule Appendix D. Observation Evaluation Form Appendix E. Course Critique Appendix F. Follow-up Surveys Appendix G. Chiefs' Evaluation Survey Appendix H. Course Brochure Bibliography Index

BYRON K. SIMERSON is currently Director of Human Resources for Americas Deloitte Consulting. He is the author of numerous articles on criminal justice and management.WILLIAM T. MARKHAM is Associate Professor of Sociology at the University of North Carolina. He has written extensively in the fields of administration and research methods.

• Introduction The Evaluation of Management Training The Evaluation Model Methods and Procedures Evaluation Case Study Results Applying This Approach in Other Settings Summary and Conclusions Appendix A. Release Forms Appendix B. Precourse Surveys Appendix C. Interview Schedule Appendix D. Observation Evaluation Form Appendix E. Course Critique Appendix F. Follow-up Surveys Appendix G. Chiefs' Evaluation Survey Appendix H. Course Brochure Bibliography Index