Helen Dickinson is Associate Professor of Public Governance at the University of Melbourne. She is co-editor of the Journal of Health, Organization and Management and Australian Journal of Public Administration and has worked with government, community organisations and private organisations in Australia, the UK, New Zealand and Europe. Janine O’Flynn is Professor of Public Management at the University of Melbourne. She is an editor of the Australian Journal of Public Administration and sits on the Editorial Boards for Public Administration, Public Administration Review, International Journal of Public Administration, Canadian Public Administration, Teaching Public Administration and the Journal of Management & Organization.

• Introduction;What are evaluation and outcomes and why does they matter?;What does research tell us?;Hot topics and emerging issues;Useful frameworks and concepts;Recommendations for policy and practice.

"This book is of great value for practical professionals working with other agencies....well written." International Journal for Integrated Care, Vol 8, 2008.

Helen Dickinson is Associate Professor of Public Governance at the University of Melbourne. She is co-editor of the Journal of Health, Organization and Management and Australian Journal of Public Administration and has worked with government, community organisations and private organisations in Australia, the UK, New Zealand and Europe. Janine O’Flynn is Professor of Public Management at the University of Melbourne. She is an editor of the Australian Journal of Public Administration and sits on the Editorial Boards for Public Administration, Public Administration Review, International Journal of Public Administration, Canadian Public Administration, Teaching Public Administration and the Journal of Management & Organization.

• Introduction;What are evaluation and outcomes and why does they matter?;What does research tell us?;Hot topics and emerging issues;Useful frameworks and concepts;Recommendations for policy and practice.

"This book is of great value for practical professionals working with other agencies....well written." International Journal for Integrated Care, Vol 8, 2008.

Helen Dickinson is Associate Professor of Public Governance at the University of Melbourne. She is co-editor of the Journal of Health, Organization and Management and Australian Journal of Public Administration and has worked with government, community organisations and private organisations in Australia, the UK, New Zealand and Europe. Janine O’Flynn is Professor of Public Management at the University of Melbourne. She is an editor of the Australian Journal of Public Administration and sits on the Editorial Boards for Public Administration, Public Administration Review, International Journal of Public Administration, Canadian Public Administration, Teaching Public Administration and the Journal of Management & Organization.

• Introduction;What are evaluation and outcomes and why does they matter?;What does research tell us?;Hot topics and emerging issues;Useful frameworks and concepts;Recommendations for policy and practice.

"This book is of great value for practical professionals working with other agencies....well written." International Journal for Integrated Care, Vol 8, 2008.