Ethics Challenge in Public Service

Carol W. Lewis is professor emerita of political science at the University of Connecticut. She is a consultant and trainer for public agencies and professional organizations at the local, regional, state, national, and international levels.Stuart C. Gilman is a consultant in Washington, D.C., working with state and federal government agencies, for large corporations and nonprofit organizations, as well as multinational organizations. He is a former director of the UN Global Programme against Corruption and senior executive with the U.S. Office of Government Ethics.

• Exhibits, Tables, and Figures viiPreface ixAcknowledgments xixThe Authors xxiIntroduction: Ethics in Public Service 1PART ONE: ETHICAL DUTIES OF PUBLIC MANAGERS 171 What Is Important in Public Service? 192 Obeying and Implementing the Law 463 Serving the Public Interest 634 Taking Individual Responsibility 90PART TWO: TOOLS FOR INDIVIDUAL DECISION MAKING 1135 Finding Solid Ground 1156 Resolving Ethical Dilemmas 1417 Understanding Who and What Matters 164PART THREE: ETHICS AND THE ORGANIZATION 1898 Designing and Implementing Codes 1919 Broadening the Horizon 22510 Building an Ethical Agency 247Afterword: The Job Ahead 277Resource A: Glossary 285Resource B: Rules of Thumb—A Summary of Arguments and Recommendations 295References 299Name Index 323Subject Index 327