Essentials of Logistics and Management

Corynne Jaffeux has thesis in currency risks (1985) and management sciences (1990). She has lectured at Paris I Panthéon-Sorbonne and became professor at Orléans University in 1991. Since 1999 she has been professor at the Montesquieu Bordeaux University, where her research areas include financial markets, corporate finance and securities. Philippe Wieser studied mechanical engineering at the EPFL, where he received his undergraduate (1977) and Ph.D (1981) degrees. After a few years working in an engineering consulting company, he joined the EPFL as lecturer. His fields of research and teaching deal with logistics and information systems, integrated logistics, supply chain optimization and health logistics. Since May 2000, Professor Wieser is the executive director of the International Institute for the Management of Logistics, involving the EPFL (Lausanne) and ENPC (Paris).

• IntroductionWhat is "The Essentials of Logistics and Management"?New stakes, new challenges for logisticsLogistics: a holistic approachGlobal Supply Chain ManagementOrganization and competition in a globalized economyGlobal Supply Chain ManagementBibliographyThe authorThe Structure and the Operations of Logistics SystemsIntroductionForms and strategies of designDiscovery of stochastic lags and oversized inventoriesDesigning the logistics project’s life cycleMeasuring the riskSimulating the risk profile of the logistics projectDesigning with multicriteria decision-making toolsBibliographyThe authorDesigning the Supply Chain.Supply chain managementManaging varietyThe supply chain in the digital eraSupply chain management and strategyTurbulent timesThe authorsStatistical Forecasting and Demand AnalysisIntroductionModel applicationCharacteristics of a chronological series and forecasting basicsExamples of forecasting modelsForecasting model: applicationModels and forecast resultsQuality of a forecastInterpretation of forecast resultsForecasting approach, application ConclusionGlossaryBibliographyThe authorLeading in Service Innovation:Three Perspectives on Customer Service Value DeliveryUnderstanding the growing importance of innovation in servicesDeploying innovation and reinventing service businessesDeveloping cross-functional coordination in service innovationHarnessing technology as an enabling option for strategic value deliveryThe authorPurchasing and Logistics: Perimeter Overlaps in a Context of Global SourcingWhen survival is the issue, you need to be better than your competitorPurchasing as the decisive factor of a company’s competitiveness The sense of "global" sourcingSuccessful purchasing is a triangular game(De)centralization of purchasingLong-term partnering with Suppliers (SRM), or iterative re-exposure to competition?Supplier and product developmentCost/price/value/stakes: four approaches to weigh the impact of a given purchase on business profitabilityEthics and purchasing Buying is a fantastic gameThe authorProduction SystemsThe Just in Time approach, of misleading simplicityComputerized approach to production management: MRP (Manufacturing Resources Planning) Interdependence of methods and representationsBibliographyThe authorThe Management of Distribution and Operational LogisticsThe different levels of logistics maturityWarehouse conceptionOperational warehouse managementStock managementTransportE-businessThe authorTransport Management as a Key Logistics IssueIntroductionProduction, logistics and transportLogistical management of transportConclusionsFirst Focus: Rail freight transport in EuropeSecond Focus: Intermodal transportation: a major challenge for seaportsThird Focus: Urban freight transportReferencesThe authorsLogistics of International TradeIntroductionKey logistics optionsMajor aspects of an international trade transactionThe international movement of goodsBorder-crossing issuesRecommended reading and websitesThe authorsInformation SystemsIntroductionInformation Systems (IS) vs Information Technology (IT)Information SystemsConclusion & PerspectivesGlossaryReferences/Useful Links (as of March 2007The authorSupply Chain Connective TechnologiesIntroduction: What does supply chain connectives technologies meanGeneral overview and major trends in connective technologiese-Supply chain: from physical to virtual chainse-Supply chain: M2A versus A2A The costs and benefits of e-supply chain implementation: fast moving consumer goods (FMCG) and other examples in ItalyExamples of e-supply chain implementation and cooperationTracking systems: RFId RFId impact on MIS: centralized versus distributedRFId on the product: the supply chainRFId on peopleWireless sensor networks: more than RFId Localization: several technologies for performanceConclusionsBibliographyThe authorsOperations Research in LogisticsWhat is operations researchVehicle routing problemsThe traveling salesman problemSolution methods for the TSPSolution methods for the vehicle-routing problem Real-life constraintsArc-routing problemsConclusionReferencesThe authorModeling and Simulation in LogisticsIntroductionDiscrete-event simulationMathematical toolboxApplicationsBibliographyThe authorsThe Lean Supply ChainIntroductionThe roots of lean in the Buddhist PhilosophyGrowing product variety: the Toyota responseNew product development is the first strategic issueTime is critical for everythingConcurrent engineering and Obeya Room: two lean tools of lean new product developmentTarget costing and lean new product developmentThe tools of lean productionManagement Information Systems and Lean Culture and lean implementation ConclusionsBibliographyThe authorMarketing and Innovation ManagementIntroduction Marketing evolution: widening scope and customer focusUnderstanding market dynamics Market dynamics in action: New products, new services, changes in customers’ perceptions (supply-chain contribution)The two major dimensions of marketing: industrial products and consumer goodsSystem sellingConclusion: new frontiers in marketing ReferencesThe authorFinancial AccountingIntroductionThe balance sheet : current assetsThe Balance Sheet : Liabilities and shareholder’s equityThe Income StatementThe Statement of Cash FlowsWorking Capital Financial RatiosAnalyzing the Income-Statement ratiosBalance sheet standards by IndustryAdditional Disclosures and Audit ReportsConclusionGlossaryBibliographyThe authorsProcessing & ControllingLogistics business processesBusiness Process Management ControllingActivity Based CostingThe authorFinancial elementsIntroductionPrinciples in corporate financeThe value of moneyProject appraisalFinancial choiceProject consequences in accountability Securitization and structured financingConclusionReferencesThe authorUnderstanding Global Strategic DynamicsIntroductionSome fundamental concepts of strategic analysisA strategy processWinning beyond classical strategic perspectivesConclusionBibliography AcknowledgementsThe authorsManaging Human ResourcesIntroductionThe context of a projectThe project stakeholdersMajor problemsTeam motivationConflicts in projectsThe factors of project successCheck-list: do’s and don’tsBibliographyThe authors