... a very important book for any organization sincerely interested in doing more with the same, or even fewer resources. ... The real value of this book is twofold. It provides the first comprehensive picture of what TOC is all about and does so in an eminently readable fashion. Secondly, the appendices provide much-needed detail for those who wish to understand and capitalize on these applications.This book provides a much-needed comprehensive view on how TOC can be used to help organizations greatly increase productivity and with it wealth and standard of living. It also provides important insights in how to effectively integrate the TOC, Lean, and Six Sigma approaches to produce even greater results.—Bob Fox, Founding Member of The Goldratt Institute, The TOC Center, Inc., and Viable Vision LLC