Enterprise Supply Chain Management

VIVEK SEHGAL is Senior Director of Research at Manhattan Associates, the world's foremost supply chain solutions company, with over 1,200 customers, including seventeen of AMR's Top 50 supply chains, and forty-three of the top 100 retailers. Prior to working with Manhattan Associates, Vivek worked for Fortune 20 companies like The Home Depot and GE in various leadership roles in their supply chain technology groups. He is a current member of the Science Advisory Board at Manhattan Associates, working with the industry to define new optimization opportunities in supply chain solutions.

• Preface xiAcknowledgments xvPART I INTRODUCTION 1CHAPTER 1 What Is a Supply Chain? 3Definitions 3Physical Manifestation of a Supply Chain 5Elements of a Supply Chain Model 7Summary 11CHAPTER 2 Scope of the Supply Chain 13Core Supply Chain Functions 13Extended Supply Chain Functions 14Supply Chain: Planning versus Execution 14Overview of the Supply Chain Landscape 17Summary 21PART II SUPPLY CHAIN PLANNING 23CHAPTER 3 Supply Chain Network Design 25Inputs and Outputs of the Supply Chain Network Design Process 26Related Subprocesses 28Summary 30CHAPTER 4 Demand Planning 31Demand Forecasting 32Allocation Planning 38Summary 41CHAPTER 5 Supply Planning 43Inventory Planning 43Replenishment Planning 53Production Planning 60Logistics Capacity Planning 67Summary 70PART III SUPPLY CHAIN EXECUTION 73CHAPTER 6 Supply Management 75Strategic Sourcing 75Replenishment Execution 84Production Scheduling 89Supplier Performance Management 91Global Trade Management 98Summary 101CHAPTER 7 Transportation Management 103Transportation Planning and Execution 103Freight Audit and Verification 113Fleet Management 115Summary 117CHAPTER 8 Warehouse Management 119Inbound Warehouse Operations 123Outbound Warehouse Operations 125Warehouse Inventory Management 129Yard Management 132Warehouse Labor Management 135Slotting Optimization 136Billing Management and Cost Allocation 138Summary 141CHAPTER 9 Reverse Logistics Management 143Returns Disposition Determination 144Logistics Planning and Execution for Returns 145Summary 147PART IV SUPPLY CHAIN COLLABORATION 149CHAPTER 10 Collaborative Processes 151Collaborative Planning Processes 152Collaborative Execution Processes 153Collaborative Performance Management 155Summary 156APPENDIX A Supply Chain Technology 157ERP and Supply Chain Management 157Best-of-Breed versus ERP 158Software as a Service (SaaS) or License Considerations for Successful Supply Chain 159Technology Deployments 163Change Management 167APPENDIX B RFID Technology 173RFID Adoption in the Industry 174APPENDIX C Understanding Cross-docking 177Planned Cross-docking or Flow-through 178Opportunistic Cross-docking 178Evaluating Readiness 179APPENDIX D Supply Chain and Finance: A Quick Primer 183Supply Chain Processes Reducing COGS 184Supply Chain Processes Increasing Asset Turnover 185APPENDIX E How Green Is Your Supply Chain? 187Integrated Assortment Planning and Sourcing Sourcing and Supplier Selection: Manufacturing, 188Packaging, and Recycling 188Logistics and Distribution 189Total Landed Cost 189Depth of Supply Chain Models 190Carbon Cost Index 190APPENDIX F Commonly Used EDI Transaction Codes 193APPENDIX G Incoterms (International Commercial Terms) 195Index 201

"Written in a clear, concise and easy to understand fashion, and drawing examples from diverse industry verticals" (Government Opportunities, June 2009)