English for IT Communication

Inbunden, Engelska, 2024

Av Tony Myers, Jaime Buchanan

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English for IT Communication provides a comprehensive introduction for students and professionals studying IT or computer science and covers all forms of technical communication from emails and memos through procedures to reports and design specs. In each case, the book offers multiple real-world examples, looking at who the texts are written for, what their purpose is, and how these affect what is on the page.Key features of this book include:How to write for different audiences and purposesHow to design documents for ease of access and understandingHow to communicate in multimodal mediaHow to reference in IEEEMultiple different examples and breakdowns of common text types to show how they are written and to produce an understanding of quality in eachOnline support material including authentic examples of different workplace genres and a reference section covering relevant research studies and weblinks for readers to better understand the topics covered in each chapterInternationalized coverage of IT communication exemplarsThis book is an accessible guide to writing effective forms of IT communications of the kind needed for all IT degree programs which aim to prepare students for the modern workplace. Practical and clearly written, it is designed to introduce readers to features of the most common genres in IT and computer science.

Produktinformation

Utgivningsdatum2024-11-29
Mått174 x 246 x 17 mm
Vikt453 g
FormatInbunden
SpråkEngelska
SerieRoutledge Applied English Language Introductions
Antal sidor206
FörlagTaylor & Francis Ltd
ISBN9781032647500

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Tony Myers has worked for over 15 years in the tertiary sector helping learners develop skills in academic and technical writing. He is currently an assistant professor teaching at Zayed University, specializing in ESAP. He has previously written books on academic writing, psychoanalysis, and literature for Routledge and for Bloomsbury Academic, and has published articles on genre pedagogy, feedback literacy, and remote learning.Jaime Buchanan is a senior lecturer at Zayed University who has taught academic and technical writing in higher education since 2010. She has published articles on subjects as diverse as pedagogy, feedback literacy, and remote learning. She is passionate about developing an awareness of effective writing strategies in her students to promote best practice communication in IT.

Chapter 1 – Audienceand Purpose in IT1.1 Introduction to audience and purpose1.2 Analyzing audience: who’s going to read this?1.3 Common types of IT audience1.4 Analyzing purpose: why are they reading it?1.5 Language for audience and purpose1.6 ReviewChapter 2 – Design principles in IT2.1 Introduction to design principles2.2 Design principles2.3 Design in IT contexts: headings2.4 Design in IT contexts: lists2.5 Data visualization strategies2.6 ReviewChapter 3 – Workplace communication in IT3.1 Introduction to workplace communication3.2 Email3.3 Memos3.4 Enterprise social media3.5 Language focus in workplace communications3.6 ReviewChapter 4 – Process documents in SDLC4.1 Introduction to project management documentation4.2 Work breakdown structures4.3 Roadmaps4.4 Other process documents4.5 SDLC documentation best practice4.6 ReviewChapter 5 – System documents in SDLC5.1 Introduction to product documentation5.2 Product requirement document5.3 Software requirements specification document5.4 UX design documentation5.5 API documentation5.6 Quality assurance documentation5.7 Language focus in system documentation5.8 ReviewChapter 6 – User documents in SDLC6.1 Introduction to user documentation6.2 End-user documentation6.3 Online tools6.4 Language focus for user documents6.5 System admin documentation6.6 ReviewChapter 7 – Report writing in IT7.1 Introduction to report writing in IT7.2 Proposals7.3 Recommendation reports7.4 Feasibility reports7.5 Progress reports7.6 Evaluation reports7.7 Common report features7.8 Language focus in report writing7.9 ReviewChapter 8 – IEEE referencing and formatting8.1 Introduction to IEEE8.2 The basics of referencing8.3 In-text citations8.4 End-reference list8.5 Abbreviations and locators8.6 IEEE style guide8.7 Drafting tips for organizing source material8.8. ReviewChapter 9 – Multimodal communication in IT9.1 Introduction to multimodal communication9.2 Video conferencing9.3 Presentations9.4 Language focus in presentations9.5 ReviewChapter 10 – Case Studies: Applied communication in ITNote to the teacher/independent learner Case study 1: conduct a stakeholder profile Case study 2: redesigning a company website Case study 3: reviewing automated messages Case study 4a: developing a micro-payments app Case Study 4b: developing a micro-payments app Case study 5: writing for end users