Engineering Service Systems in the Digital Age
Häftad, Engelska, 2019
739 kr
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Fri frakt för medlemmar vid köp för minst 249 kr.Benedikt S. Höckmayr explores the unique characteristics of service systems in the digital age and provides generalizable guidelines for engineering these complex entities. The author contributes towards understanding the socio-technical mechanisms that lead to according novel digitally enabled service offerings, together with paving the way for the maturation of a body of design knowledge for their systematic and structured development. Grounded in the worldview of Design Science Research as a problem-solving paradigm, the knowledge contribution provides innovation and service managers with evidence-based design knowledge that is attuned to be applied in everyday business contexts.
Produktinformation
- Utgivningsdatum2019-04-18
- Mått148 x 210 x undefined mm
- SpråkEngelska
- SerieMarkt- und Unternehmensentwicklung Markets and Organisations
- Antal sidor314
- FörlagSpringer-Verlag Berlin and Heidelberg GmbH & Co. KG
- EAN9783658262020