• 1 Introduction.- 1. Remarks.- 2. Motivation and relevance.- 3. Outline.- 2 Assessment.- 1. Research contributions.- 2. An evaluation of the state of the art.- 3. Summary.- 3 Foundations.- 1. Negotiations.- 2. Electronic negotiations.- 3. Formal model.- 4. Reference model.- 5. Taxonomy.- 6. Summary.- 4 Electronic Negotiation Support.- 1. Definition.- 2. Requirements.- 3. NSC external view - behaviour.- 4. NSC internal views.- 5. NSC candidates.- 6. Combining NSC operations.- 7. Summary.- 5 Electronic Negotiation Design.- 1. Approach.- 2. Analysis.- 3. Design.- 4. Implementation.- 5. Summary.- 6 Electronic Negotiation Architecture.- 1. Architecture model.- 2. SilkRoad.- 3. Summary.- 7 Application.- 1. Potential usage.- 2. Scenario cases.- 3. Summary.- 8 Evaluation, Exploration, Conclusion.- 1. Intended scope and assumptions.- 2. Solution approaches revisited.- 3. Future work.- 4. Summary.- 1. NSC Interface Definitions.- 3. Sample scenario case specification.- 4. JSP agent adapter class diagram.- 5. XML schemata examples.- 6. Acronyms.

"The author develops, through the course of this book, a compelling, tool-based design and implementation framework, which allows for a well-structured and efficient generation of situation-specific negotiation support. This can truly be considered a milestone in the emerging discipline of electronic negotiation engineering." (Gregory Kersten, Paul Desmaires Research Chair, University of Ottawa, Canada)