William J. Rothwell, Ph.D., SPHR, professor of Workforce Education and Development, Department of Learning and Performance Systems, Pennsylvania State University and president of Rothwell and Associates, Inc. He is the author, coauthor, or editor of over 60 books and hundreds of articles and book chapters on human resource management, training, and development. Robert K. Prescott, Ph.D, SPHR, is associate professor of Human Resource Management at the Crummer Graduate School of Business at Rollins College in Winter Park, Florida. He is the coauthor of The Strategic Human Resource Leader.

• Introduction to Volume One xiiiRobert K. Prescott 1. The Evolving Practice of Talent Management 1Brian E. Wilkerson2. Multi-Rater (360-Degree) Feedback Instruments 7Curtis D. Curry3. Action Learning 13Yongho Park4. Age Discrimination in Employment Act of 1967 (ADEA) 17Katy Lynn Wilson5. Adverse Impact 24Kyle E. Brink6. Affirmative Action 30Wanda M. Costen7. Affirmative Action Plans 35M. Edward Krow8. Appreciative Inquiry 42Michele L. Newhard9. Assessment 50Mimi Hull10. Background Investigation 57Toni Arnold11. Behavior Modeling 62Yeonsoo Kim12. Employee Benefi ts 68Dawn Denniston Peterson13. Burnout 75Michele L. Newhard14. Business Ethics 83Thomas J. Horvath15. Campus Recruiting 90Erin G. Howarth16. Career Development 98Judy Y. Sun, Greg G. Wang17. Change Management 103Greg G. Wang, Judy Y. Sun18. Child and Elder Care 107Danielle Tavernier Spears19. Civil Rights Acts 112Emily R. Wilkins20. Civil Rights Act of 1991 118John M. Bagyi, Wendy S. Becker21. Consolidated Omnibus Budget Reconciliation Act (COBRA) 123Dawn M. Fleming22. Collective Bargaining 127William B. Werner23. Comparable Worth 131Wanda M. Costen24. Compensation 136Danielle Marie Bologna25. Corporate University 143Yongho Park26. Crisis Management 147Nellie J. Brown, Nancy J. Lampen27. Corporate Social Responsibility 153Philip H. Mirvis28. Culture 160Ken Hultman29. Disciplinary Procedures 165Wanda M. Costen30. Drug Tests 169Brandon Bruce Vargo31. Employee Wellness Programs 174Steven N. Waller, Lebron P. Moten32. Employment-at-Will 180Judith Kish Ruud, Wendy S. Becker33. Employee Relations 186Andrea Burns34. Equal Pay Act of 1963 191Emily R. Wilkins35. Executive Compensation 197Traci M. Pauley36. Executive Education 203Gerri Hura37. Executive Order 11246 209Deborah Kaplan-Wyckoff38. Executive Search Firms 213John D. Piccolo39. Flexible Benefi ts 217Maurie Caitlin Kelly40. Fair Labor Standards Act of 1938 222Deborah Kaplan-Wyckoff41. Glass Ceilings 227Yongho Park42. Global Supply Chain Management for HR 231Martin K. Starr43. Global Teams 239Tracy H. Porter, Sharon E. Norris44. Grievance 243William B. Werner45. Guilds 247Maurie Caitlan Kelly46. HR Metrics and Analytics 252Donald P. Rogers47. Human Resources Compliance 258Peter M. Wald, Marcus Winterfeldt48. Human Resource Strategy 264Laura A. Mindek49. Mergers and Acquisitions 270Jim Bowles50. Human Resource Management 275Donald P. Rogers51. Internships 279Jennifer Belinda DeSormoux52. Job Analysis 284Katy Lynn Wilson53. Job Design 288Sharon E. Norris, Tracy H. Porter54. Job Satisfaction 292Wanda M. Costen55. Leadership Development 296Robert K. Prescott, Keri Laine Williamson56. Learning and Development 302Karen L. Milheim57. Leisure Counseling 305Steven N. Waller58. Loyalty 310Andrea Burns59. Merit Pay 314Karen McMillen Dielmann60. National Labor Relations Act 317Cory Smith61. National Labor Relations Board 321William B. Werner62. Negligent Hiring 324David Washington63. New Employee Orientation 327Jim Bowles64. Ombuds 331John Dolan65. Organizational Citizenship 336Victoria Derderian66. Outsourcing 341Ashley Snyder67. Pay Grades 346Karen McMillen Dielmann68. Performance Aids 348Robert D. Jackson69. Performance Management 353D. Renee Tanner70. Progressive Discipline 359Wanda M. Costen71. Project Management 363Lynda Carter, Gerri Hura72. Quality Circles 370Eric Bergstrom73. Recreation Programs 373Steven N. Waller, Ni-Eric D. Perkins74. Recruitment and Selection 379Wanda M. Costen75. Self-Directed Work Teams 388Wendy S. Becker76. Social Responsibility 395Peggy B. Fayfich77. Strategic Human Resource Management 403Donald P. Rogers78. Succession Planning and Management 410Lori A. Johnson-Vegas, Kathleen E. Wolfhope79. Training Needs Analysis 417William J. Rothwell80. Virtual Teams 421Wendy L. Bedwell, Eduardo Salas81. Work Values 426Agata Dulnik82. Work/Family Balance 432Michele L. Newhard83. Workplace Chaplaincy 443Steven N. Waller84. Wrongful Discharge 448David WashingtonContributors 453Subject Index 473Name Index 487

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