Employees' Emotional Intelligence, Motivation & Productivity, and Organizational Excellence

Gagari Chakrabarti is an Assistant Professor in Economics at Presidency University, Kolkata, West Bengal, India.  Her research interest lies in the areas of Financial Economics, Financial Econometrics and more recently, in emotional intelligence.Tapas Chatterjea is a senior, multi-discipline specialist medical professional.  He provides consultancy in Cardio-vascular, Internal, Geriatric, Holistic and Critical care medicines; Diabetology and Thyroid diseases as well as Mental Health, Stress and Hospital Management.

• Chapter 1 Prologue.- Chapter 2 Intelligence? ... Emotions? ... Or, the Emotional v Intelligence: Theories and evidence in global context.- Chapter 3 Indicators of Emotional Intelligence: Determinants and Interconnections.- Chapter 4 Benefit to an Organization: Intrinsic skills and (or?) Psycho-social factors.