Del 18 - Research on Emotion in Organizations

Emotions During Times of Disruption

Inbunden, Engelska, 2023

Av Ashlea C. Troth, Neal M. Ashkanasy, Ronald H. Humphrey, Australia) Troth, Ashlea C. (Griffith University, Australia) Ashkanasy, Neal M. (The University of Queensland, UK) Humphrey, Ronald H. (Lancaster University Management School

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The COVID pandemic has swept through the world with significant consequences for our work and family lives. We have seen a huge upsurge in remote working, collaborating and leading and ways of working, giving rise to myriad challenges such as “Zoom fatigue,” poor “digital demarcation,” shifting workplace power balances, and declining mental health and safety. Its impact has rightly increased scholarly and practitioner attention towards better ways to support and understand employees, leaders, and organizations; and to help them to develop more effective responses to disruption of various forms.For volume 18 of the series Research on Emotion in Organizations we have fittingly chosen the theme, Emotions during Times of Disruption and contend that emotions and other affect related concepts represent keys to understanding the phenomena of disruption in organizations more fully. Literature to date addressing this issue is surprisingly scant and so chapters in this volume provide impactful and important contributions to an underexplored area.Emotions during Times of Disruption progresses through 4 thematic sections which include, Emotions in disruptive contexts, Emotions and performance-related outcomes during disruption, the role of supervisors and leader emotions during disruption and lessons learnt which help point the way forward with further insights and recommendations.

Produktinformation

Utgivningsdatum2023-01-20
Mått152 x 229 x 22 mm
Vikt595 g
FormatInbunden
SpråkEngelska
SerieResearch on Emotion in Organizations
Antal sidor328
FörlagEmerald Publishing Limited
ISBN9781803828381

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Chapter 1. Emotions and disruption; Ashlea C. Troth, Neal M. Ashkanasy, and Ronald H. HumphreyPart I: Emotions in disruptive contextsChapter 2. Emotional socialization in times of disruption: A mixed-methods case study of emotional labor among non-profit employees during COVID-19; Cynthia Barboza-Wilkes, Thai V. Le, and Marisa TureskyChapter 3. Ambivalent feeling about organizational change under NPM; Linna SaiChapter 4. Releasing the pressure valve: Workplace relationships and engagement in a context of disruption; Ann ParkinsonChapter 5. Emotional labor in interaction with patients, companions, and co-workers: A multilevel approach in a hospital context; Ana Célia Araújo Simões, Sonia Maria Guedes Gondim, and Katia Elizabeth Puente-PalaciosPart II: Emotions and performance-related outcomes during disruptionChapter 6. Workplace interruptions and emotion regulation; Min-Kyu Choi, Peter J. Jordan, and Ashlea C. TrothChapter 7. Pulled in two directions: How affect activation predicts resource allocation among multiple goals; Katrina Merlini, Patrick Converse, Erin Richard, and Anthony BellucciaChapter 8. Team Decision Making in Crisis: How Positive Affect Asymmetry and Team Process Norms Affect Decision-Making; Brian J. Collins, Timothy P. Munyon, Neal M. Ashkanasy, Erin Gallagher, Sandra A. Lawrence, Jennifer O'Connor, and Stacey KesslerChapter 9. Effect of emotional intelligence and strategic management of technology on organizational performance; Samangi Nanayakkara, Vathsala Wickramasinghe,and Dinesh SamarasinghePart III: The role of supervisors and leaders in disruptionChapter 10. Supervisory gaslighting and its effects on employee affective commitment; Caitlin Fulcher and Neal M. AshkanasyChapter 11. How leaders regulate emotions experienced during organization change events; Alan J. Hudson, Peter J. Jordan, and Ashlea C. TrothChapter 12. Leading through dreaded emotions: A review on the adaptive roles and functions of fear, anger, and sadness in leadership; Audrey Y. L. TehPart IV: ConclusionsChapter 13. Learnings and solutions about emotions during disruption; Ashlea C. Troth, Neal M. Ashkanasy, and Ronald H. Humphrey