Steve Neale is MD of BCS International, a leading emotional intelligence training, consultancy and coaching organization. Steve is a qualified psychologist, coach, EI practitioner, counsellor and hypnotherapist. Lisa Spencer-Arnell is MD of CCS Coaching International and a Director of Real Difference. She is passionate about inspiring people to be at their best through leadership coaching, EI development and facilitation. Liz Wilson is Director of TWP behavioural change specialists and a qualified coach, mentor, coach-supervisor and EI practitioner.

• Chapter - 00: Introduction;Chapter - 01: What is emotional intelligence?;Chapter - 02: What is coaching?;Chapter - 03: The importance of emotional intelligence in coaching;Chapter - 04: The fast track to performance and profitability;Chapter - 05: Developing your emotional intelligence;Chapter - 06: Understanding and working with values, beliefs and attitudes;Chapter - 07: Core coaching skills;Chapter - 08: How goals flow from values to action;Chapter - 09: The coaching toolkit;Chapter - 10: Coaching ethics and best practice

"A fascinating and essential read for entrepreneurs and business leaders all over the world."

Steve Neale is MD of BCS International, a leading emotional intelligence training, consultancy and coaching organization. Steve is a qualified psychologist, coach, EI practitioner, counsellor and hypnotherapist. Lisa Spencer-Arnell is MD of CCS Coaching International and a Director of Real Difference. She is passionate about inspiring people to be at their best through leadership coaching, EI development and facilitation. Liz Wilson is Director of TWP behavioural change specialists and a qualified coach, mentor, coach-supervisor and EI practitioner.

• Chapter - 00: Introduction;Chapter - 01: What is emotional intelligence?;Chapter - 02: What is coaching?;Chapter - 03: The importance of emotional intelligence in coaching;Chapter - 04: The fast track to performance and profitability;Chapter - 05: Developing your emotional intelligence;Chapter - 06: Understanding and working with values, beliefs and attitudes;Chapter - 07: Core coaching skills;Chapter - 08: How goals flow from values to action;Chapter - 09: The coaching toolkit;Chapter - 10: Coaching ethics and best practice

"A fascinating and essential read for entrepreneurs and business leaders all over the world."

Steve Neale is MD of BCS International, a leading emotional intelligence training, consultancy and coaching organization. Steve is a qualified psychologist, coach, EI practitioner, counsellor and hypnotherapist. Lisa Spencer-Arnell is MD of CCS Coaching International and a Director of Real Difference. She is passionate about inspiring people to be at their best through leadership coaching, EI development and facilitation. Liz Wilson is Director of TWP behavioural change specialists and a qualified coach, mentor, coach-supervisor and EI practitioner.

• Chapter - 00: Introduction;Chapter - 01: What is emotional intelligence?;Chapter - 02: What is coaching?;Chapter - 03: The importance of emotional intelligence in coaching;Chapter - 04: The fast track to performance and profitability;Chapter - 05: Developing your emotional intelligence;Chapter - 06: Understanding and working with values, beliefs and attitudes;Chapter - 07: Core coaching skills;Chapter - 08: How goals flow from values to action;Chapter - 09: The coaching toolkit;Chapter - 10: Coaching ethics and best practice

"A fascinating and essential read for entrepreneurs and business leaders all over the world."