Emotional and Cognitive Overload

Anne-Françoise Rutkowski is Professor in Management of Information at Tilburg University. Her research interests include information overload, decision-making, emotion, and the materiality of algorithms. Her background is in psychology. Her research has been published in Decision Support Systems, IEEE Computer, IEEE Software, Journal of Surgical Endoscopy, and MIS Quarterly. Carol S. Saunders has received the LEO Award from the Association of Information Systems (AIS) and the Lifetime Achievement Award from the Organizational Communication & Information Systems Division of the Academy of Management. She served or is serving on numerous editorial boards, including a three-year term as Editor-in-Chief of MIS Quarterly. Her articles appear in top-ranked management, information systems, computer science, and communication journals. She currently is the AIS Vice President of Publications.

• Chapter 1. What is overload and why should we be interested? Chapter 2. Brain overload: Memory, resources and time Chapter 3. An example of IT-related overload Chapter 4. Individual differences in experiencing IT-related overload Chapter 5. IT-related overload in the workplace Chapter 6. Measures of overload Chapter 7. Leveraging the positive side of IT

"In this book, the authors take an in-depth view of Information Technology’s (IT) understudied dark side and its dire consequences on individuals, organizations, and society. It covers: IT-related overload and IT-addiction; the brain and paradigms of the mind; individual differences in experiencing IT-related overload; measures of IT-related overload; and leveraging the positive side of IT. With theoretical underpinnings from the fields of cognitive psychology, management, and information systems, the idea of brain overload is defined and explored, from its impact on our decision-making and memory to how we may cope with the resultant 'technostress.'"— Journal of Consumer Policy