'The scope of this Handbook is simply awesome. Every technology (wireline, wireless, satellite, cable . . .), every service (internet, e-commerce, telephony, video . . .), every regulation (FCC, universal service, international settlements . . .), and both management and economic issues (development, pricing, demand, costs, innovation . . .), all written by the leading lights in this field. Every telecommunications scholar and executive should keep a copy within easy reach; it is indispensable.'