Del 7 - Jossey-Bass Business & Management Series

Elephant in the Room

How Relationships Make or Break the Success of Leaders and Organizations

Inbunden, Engelska, 2011

Av Diana McLain Smith, Diana Mclain Smith

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A systematic look at how relationships determine the success of leaders and their enterprises, along with tools to help strengthen and change them Since time immemorial, relationships have determined the fate of leaders. But today they are more critical to success than ever. No longer can leaders count on long time horizons or sloppy competition to make up for the inefficiencies that poor relationships create. Leaders must make decisions and take actions quickly and well with others, even those with whom they share very little?perhaps not even a time zone. This new world puts relationships at the center of what leaders must understand and master to succeed. Uses in-depth observational studies and clinical research to explore how relationships at the top of organizations work, develop, and changeShows how to understand, strengthen, and transform these relationships, so they can withstand the most intense pressures and conflictsThis important book features a Foreword by Peter Senge, author of The Fifth Discipline.

Produktinformation

Utgivningsdatum2011-08-26
Mått163 x 236 x 28 mm
Vikt517 g
FormatInbunden
SpråkEngelska
SerieJossey-Bass Business & Management Series
Antal sidor320
FörlagJohn Wiley & Sons Inc
MedarbetareSenge,Peter
ISBN9781118015421

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DIANA McLAIN SMITH is the chief executive partner of New Profit Inc., a national venture philanthropy firm. Formerly she was a partner at The Monitor Group, a global management consultancy, serving as chair of Human Dynamics and Change in Organizations at Monitor University where she taught, consulted, and conducted research. She is also a founding partner of Action Design, which specializes in professional and organizational learning.

Foreword ixPeter SengePart 1 Understanding Relationships 11 Present and Unaccounted For 32 The Life and Death of a Relationship 173 It’s a Matter of Perspective 47Part 2 Strengthening Relationships 674 Using the Heat of the Moment 695 Mapping Relationships 896 Focusing Investments, Managing Costs 119Part 3 Transforming Relationships 1317 Navigating Change Over Time 1338 Disrupting Patterns 1439 Reframing Each Other 17310 Revising What You Know 197Appendix A: A Guide to Behavioral Repertoires 231Appendix B: The Ladder of Reflection 243Notes 255Bibliography 277Additional Reading 287Acknowledgments 291The Author 295Index 297