Effective Knowledge Management

A Best Practice Blueprint

Häftad, Engelska, 2002

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Knowledge Management (KM) remains high on the critical business agenda. Using the proven CBI Fast Track blueprint format, this book explains sin simple and concise terms how you and your company can understand the critical issues of KM, create the right culture and conditions for effective knowledge transfer, incorporate technologies into your long-term KM strategy and accurately measure the benefits KM brings. Sultan Kermally is a highly-experienced practitioner who offers a clear, hands-on approach to a difficult-to-master topic.

Produktinformation

Utgivningsdatum2002-03-28
Mått154 x 233 x 16 mm
Vikt312 g
FormatHäftad
SpråkEngelska
SerieCBI Fast Track
Antal sidor208
FörlagJohn Wiley & Sons Inc
ISBN9780470844496

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Sultan Kermally is Principal Consultant with TSO Consulting, and has spent all his professional life in management education and management development and training. He is currently tutoring at the Open University Business School and advising Hawksmere PLC on their training, as well as working with FT Knowledge. At Management Centre Europe and as Senior Vice President and Director of the Economist Conferences at the EIU 1990-1998, Sultan spent considerable time working with many of the most well-known management gurus. He was also Associate Director of Harbridge Consulting Group and Director of Corporate Relations at London Business School. He holds an MA in Economics and Geography and is a Fellow of the CIM. He has published widely with leading business publishers.

Series Foreword (Digby Jones) About the Author Acknowledgements Introduction: Managing Knowledge without Tears Best Practice Transfer: A Business Imperative Creating Organisational Knowledge of External Changes The Importance of Managing Knowledge Creating and Transferring Knowledge in Your Organisation: Focusing on Employees and Customers Technology and Knowledge Management The Leadership Factor and Knowledge Management Knowledge, Intangible Assets and Superior Performance Measuring Intangible Assets Knowledge Management in Practice: Making a Start A to Z of Managing Knowledge Further Reading 10 Useful Web Sites References Index