• Introduction Part One: Management 1. Four Rules of Classroom Management 2. Analysing Classroom Organisation 3. Reducing Sources of Friction Part Two: Mediation 4. Counselling and Discussions with Disruptive Pupils 5. Confrontation in the Classroom: Pupils with Problems 6. Confrontation in the Classroom: Teacher Strategies 7. Imperturbable, Resilient and Disruptive Teachers Part Three: Modification 8. Rewards and Punishments Part Four: Monitoring 9. Teacher Stress and Teachers Feelings 10. Helping Colleagues Cope Bibliography

From reviews of the first edition:'The authors combine the virtues of good stimulating lecturing with obvious recent firsthand experience of classrooms ... every school would benefit from a copy ... good value for a student or probationer teacher - to derive comfort, common sense, new ideas and explanations, support, and a sense of proportion.' - Education'For the supportive and yet challenging stance on which this book is based it would get a vote for Birmingham from me every time.' - Therapeutic Care and Education(2nd Ed)'This is a very readable book that should be recommended reading for all members of staff. ..it is a very useful addition to the teacher's library and particularly helpful to the newly qualified teacher and those who are mentoring those teachers.' - Managing Schools Today

• Introduction Part One: Management 1. Four Rules of Classroom Management 2. Analysing Classroom Organisation 3. Reducing Sources of Friction Part Two: Mediation 4. Counselling and Discussions with Disruptive Pupils 5. Confrontation in the Classroom: Pupils with Problems 6. Confrontation in the Classroom: Teacher Strategies 7. Imperturbable, Resilient and Disruptive Teachers Part Three: Modification 8. Rewards and Punishments Part Four: Monitoring 9. Teacher Stress and Teachers Feelings 10. Helping Colleagues Cope Bibliography

From reviews of the first edition:'The authors combine the virtues of good stimulating lecturing with obvious recent firsthand experience of classrooms ... every school would benefit from a copy ... good value for a student or probationer teacher - to derive comfort, common sense, new ideas and explanations, support, and a sense of proportion.' - Education'For the supportive and yet challenging stance on which this book is based it would get a vote for Birmingham from me every time.' - Therapeutic Care and Education(2nd Ed)'This is a very readable book that should be recommended reading for all members of staff. ..it is a very useful addition to the teacher's library and particularly helpful to the newly qualified teacher and those who are mentoring those teachers.' - Managing Schools Today

• Introduction Part One: Management 1. Four Rules of Classroom Management 2. Analysing Classroom Organisation 3. Reducing Sources of Friction Part Two: Mediation 4. Counselling and Discussions with Disruptive Pupils 5. Confrontation in the Classroom: Pupils with Problems 6. Confrontation in the Classroom: Teacher Strategies 7. Imperturbable, Resilient and Disruptive Teachers Part Three: Modification 8. Rewards and Punishments Part Four: Monitoring 9. Teacher Stress and Teachers Feelings 10. Helping Colleagues Cope Bibliography

From reviews of the first edition:'The authors combine the virtues of good stimulating lecturing with obvious recent firsthand experience of classrooms ... every school would benefit from a copy ... good value for a student or probationer teacher - to derive comfort, common sense, new ideas and explanations, support, and a sense of proportion.' - Education'For the supportive and yet challenging stance on which this book is based it would get a vote for Birmingham from me every time.' - Therapeutic Care and Education(2nd Ed)'This is a very readable book that should be recommended reading for all members of staff. ..it is a very useful addition to the teacher's library and particularly helpful to the newly qualified teacher and those who are mentoring those teachers.' - Managing Schools Today