Education in Service Management

A guide to building a successful service management career and delivering organisational success

Häftad, Engelska, 2023

Av David Barrow, It Governance Publishing

649 kr

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An Education in Service Management – A guide to building a successful service management career and delivering organisational successIT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts.ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how:Working in or with ITSM enables you to build a career that spans global industries, locations and sectors;ITSM roles vary from service desk analyst to chief technology officer or consultant; andAs a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.

Produktinformation

  • Utgivningsdatum2023-12-07
  • Mått140 x 216 x 20 mm
  • Vikt324 g
  • Speltid19860
  • FormatHäftad
  • SpråkEngelska
  • Antal sidor276
  • FörlagIT Governance Publishing
  • ISBN9781787784673