e-Governance

Leslie Budd is a Reader in Social Enterprise at the Open University Business School and Associate of Capital Business Strategies Ltd. Lisa Harris is a Senior Lecturer at the University of Southampton School of Management, UK.

• List of Tables and Diagrams Introduction: Managing Governance or Governance Management. Is it all in a Digital Day’s Work? Leslie Budd and Lisa Harris Part 1: Setting the e-Governance Scene 1. Governance Puzzles John Clarke 2. e-Governance and the Governance of the Internet Richard Collins 3. The Limits of Post-Lisbon Governance in the European Union Leslie Budd Part 2: Enabling and Managing Technologies 4. ‘Early Adopter’ Case Studies of Effective Mobile Communications Between Citizens and Government Jane Vincent and Lisa Harris 5. Abandoned Heroes: The Decline of ICT Business Support Alan Rae 6. Collateral Damage? The Impact of Government Policy on United Kingdom Higher Education Simran Grewal Part 3: Functional Fields for e-Governance 7. e-Governance Issues in Small and Medium-sized Enterprises Colin Gray 8. e-Governance and Local Government Janice Morphet 9. e-Government, Disability and Inclusion Charles Dennis and Fintan Clear 10. e-Governance in Transition Economies Antoaneta Serguieva and Kamen Spassov

"e-Governance: rhetoric and the realities – this is the theme for this insightful book, offering several penetrating analyses by scholars with different experience. Leslie Budd and Lisa Harris have succeeded in putting together a volume that penetrates behind the discourse and displays the variety of real outcomes. It is a must read for people searching for DEG = Digital era governance, as it reveals its limits."--Jan-Erik Lane, University of the South Pacific