Dynamic Organisations

The Challenge of Change

Häftad, Engelska, 1997

AvDavid Jackson

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Success in the future will require challenging many of the concepts and practices which underpin most organisations today. David Jackson provides practical advice, supported by case studies, for managers seeking to build 'dynamic organisations' where customers drive continuous improvement and people are challenged by clear and incisive leadership.

Produktinformation

Utgivningsdatum1997-01-01
Mått155 x 235 x 16 mm
Vikt441 g
FormatHäftad
SpråkEngelska
Antal sidor263
FörlagPalgrave Macmillan
ISBN9781349141715

Tillhör följande kategorier

Organisationsteori inom Ekonomi och Ledarskap
Affärsstrategi inom Ekonomi och Ledarskap
Entreprenörskap inom Ekonomi och Ledarskap
Ledarskapsböcker inom Ekonomi och Ledarskap

Acknowledgements - Foreword - Preface: How I Got to Here - PART 1: THE DYNAMIC ORGANISATION - A New Scheme of Things - Getting Close to Customers - A New Approach to Change - Leadership in the Post-Industrial Era - People Do it All - Building a Well Oiled Machine - Dynamic Organisations: The Greater Context - Change: Seven Sins; Seven Virtues - PART 2: DYNAMIC ORGANISATIONS IN ACTION - Introduction - Avis Europe - Birmingham Midshires Building Society - Cigna UK - Disneyland Paris - KLM - National & Provincial Building Society - RAC Motoring Services - References - Appendix One: Voice of the Customer Handbook - Appendix Two: Dynamic Organisation Audit - Notes - Index