Succinctly presents an array of facts, definitions, and explanations about the critical aspects of Japanese individuals and organizations....This well-written book covers a range of topics including barriers to intercultural business communications, the nature of Japanese business organizations, establishing and maintaining business relations, interpersonal communications and sales presentation, contract negotiations, decision making, public speaking, working of overseas Japanese multinational companies, and living and working in Japan.... This useful work is recommended not only for academics and business students, but also for others interested in learning how the tools of intercultural communications can promote Western understanding of successful business practices in dealing with Japan."" --Choice, October 2000