Disruption, Innovation and Re-alignment in UK Consumer Law and Policy

Christian Twigg-Flesner is Professor of Contract and Consumer Law at the University of Warwick, UK.James Devenney is Head of School and Professor of Transnational Commercial Law at the University of Reading, UK.

• PrefacePart I: Past Directions of Consumer Law1. A Social History of Consumer Law, 1960-1980, Victoria Barnes (Queen’s University Belfast, Ireland) and Sally Wheeler (Birkbeck University, UK)2. Consumer Insurance Law Reform —Obstacles, Allies and Tactics, Tammy Goriely (formerly Law Commission) and Peter Tyldesley (University of Reading, UK)Part II: Future Directions for Consumer Law in General3. The Acts and Scenes of the Brexit Consumer Law and Policy Melodrama… , Geraint Howells (University of Galway, Ireland), Chris Willett (University of Essex, UK) and James Devenney (University of Reading, UK)4. Reforming Consumer Law in the Digital Market Post-Brexit: An EU-UK-Irish Divide?, Paula Giliker (University of Bristol, UK)5. Consumer Resilience and Vulnerable Energy Systems, Timothy Dodsworth (University of Reading, UK) and Séverine Saintier (Exeter University, UK)Part III: Future Directions in Consumer Financial Services6. The New Consumer Duty in the Provision of Financial Services: A Re-alignment of the FCA’s Approach to its Objectives and Protection of the Consumer?, Sarah Brown (University of Reading, UK)7. Investment-Based Crowdfunding and Financial Consumers Protection: Realignment of FCA Financial Promotion Disclosure Rules, Wangwei Lin (Queen Mary University of London, UK)Part IV: Future Directions in Digital Consumer Law8. The Quest for Protection of Vulnerable Consumers in Digital Financial Technologies, Andrea Miglionico (University of Reading, UK)9. Cryptocurrencies and Consumer Protection: Caveat Emptor, Henry Hillman and Thomas Burgess (Cardiff University, UK)10. Digital Assistants and Consumer Law – Disruption or Innovation?, Christian Twigg-Flesner (University of Warwick, UK)Part V: Future Directions in other Areas of Consumer Law11. The (Servitised) Circular Economy: Are Consumers Truly Empowered?, Monica Vessio (University of Reading, UK) and Séverine Saintier (University of Cardiff, UK)12. The ‘Missing Link’: Direct Enforcement, Monetary Penalties and Consumer Protection in the Digital Markets, Competition and Consumers Act 2024, Peter Cartwright (University of Nottingham, UK)13. The Potential for the Expansion of the UK Collective Actions Regime at the Competition Appeal Tribunal to Consumer Claims, Ariel Flavian (Haifa University, Israel)14. Re-aligning Consumer Law with the Convention on the Rights of Persons with Disabilities: A Human Rights- Based Approach to Consumer Contracting, Benjamin Clubbs Coldron (University of Northumbria, UK)