“The book offers a timely analysis of the unprecedented catalysation of the digitalisation not only of public but also traditional diplomacy. … he offers a new conceptual framework to understand and research the influence of digital technologies on public diplomacy. … The book is enriched by the analysis of concepts … . the book is a key reference work for those seeking to take full advantage of the many tools brought about by the digitalisation of public diplomacy.” (Gerardo (Gerry) Diaz Bartolome, The Hague Journal of Diplomacy, Vol. 17, 2022)“Oxford University’s Ilan Manor, a leader in next generation diplomacy scholarship, sets a very high standard in this book. … Teachers will find the book essential reading forstudents; it is written with flair and contains extensive references and e-book links to online material. Practitioners will benefit from its analysis and empirical evidence. Scholars will discover much to agree with and ponder.” (Bruce Gregory's Resources on Diplomacy's Public Dimension, Issue 95, March, 2019)