Digitalisation of Global Business Services

Orchestrating the Enterprise Ecosystem

Häftad, Engelska, 2025

AvAlbert Plugge,Shahrokh Nikou

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Although GBS results have been much criticised, this book argues that the rise of digitalisation reopens the question of implementing GBS successfully. The findings of this novel research, which is based on a multi-method approach, provide insights in relevant GBS factors and how these factors affect a GBS implementation strategy.

Produktinformation

Utgivningsdatum2025-04-02
Mått148 x 210 x 17 mm
Vikt396 g
FormatHäftad
SpråkEngelska
SerieTechnology, Work and Globalization
Antal sidor284
FörlagSpringer International Publishing AG
ISBN9783031515309

Tillhör följande kategorier

Affärsutveckling inom Ekonomi och Ledarskap
Affärsapplikationer inom Data och IT
Affärsförhandlingar inom Ekonomi och Ledarskap

Albert Plugge is a Professor at Nyenrode Business University in the Netherlands. His research interests comprise of ESG, transformation, digitalisation, global business services, and their effect on organisational structures. He has published widely and is a co-chair of the HICSS Conference, managing the mini track Socio-Technical Issues in Organisational Information Technologies.Shahrokh Nikou is an Assistant Professor of Organisational Design in the Faculty of Industrial Design Engineering at Delft University of Technology in the Netherlands. His research focuses on digitalisation, digital transformation, organisational design, sustainable business strategy and sufficiency-oriented approach, spanning both organisational and individual domains.

Introduction.- Chapter 1: Strategic enterprise related developments.- Chapter 2: Positioning Business Services (BS comprise of F&A, HR, SCM, IT).- Chapter 3: Literature review.- Chapter 4: Development of hypothesis.- Chapter 5: Quantitative Research.- Chapter 6: Business Services Configurations.- Chapter 7: Case study Decentral organizational structure.- Chapter 8: Case study organizational structure.- Chapter 9: Case study federated organizational structure.- Chapter 10: Cross case study.- Chapter 11: Conclusions, limitations.- Chapter 12: Outlook: The future of orchestrating a digital enterprise ecosystem.