Pranab Kumar Panday, PhD, is a Professor at the Department of Public Administration, University of Rajshahi, Bangladesh. He was a Senior Fulbright Fellow at the Department of Development Sociology, Cornell University, USA, in 2012. He also served as an Adjunct Professor at the Central Queensland University, Australia, for three years. Panday's primary research areas include public administration, public policy, social movements, NGOs, public sector management, governance and gender studies. He is the author of 19 books and over four dozen academic articles, which are published in international journals. He has also offered consultancy services to different international organisations, including UNDP, SDC, USAID, World Vision Bangladesh, the Hunger Project, Bangladesh and so on.Md. A. H. M. Kamrul Ahsan, PhD, is a Professor at the Department of Public Administration, University of Rajshahi, Bangladesh. His research interest includes policy implementation, service delivery and accountability. He has published a good number of books and academic articles in international journals.