Digital Disruption in Hospitality, AI and Emerging Technologies

A Roadmap to Personalized Experiences, Enhanced Operations, and Revenue Growth

Inbunden, Engelska, 2025

AvPark Thaichon,Pushan Kumar Dutta,Akbar Haghi,Soumi Dutta

1 429 kr

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Digital Disruption in Hospitality, AI and Emerging Technologies: A Roadmap to Personalized Experiences, Enhanced Operations and Revenue Growth offers a visionary exploration of the transformative power of artificial intelligence and cutting-edge innovations in the hospitality and tourism industry. From AI-powered travel apps and mixed reality immersion to blockchain-enhanced customer trust, this comprehensive guide unveils how technology is revolutionizing every aspect of the guest journey. Readers will discover how digital transformation is reshaping the foundations of hospitality, with in-depth analyses of AI applications in human resource management, digital advertising, and financial inclusion.Drawing on case studies and practical applications, this book provides a clear roadmap for leveraging technology to create personalized experiences, streamline operations, and drive revenue growth. It delves into crucial topics such as data-driven customization, contactless food ordering systems, and the impact of Gen AI on workforce dynamics in growing tourism sectors. Whether the readers are a seasoned hospitality executive, a tech entrepreneur looking to disrupt the travel sector, or a professional seeking to understand the future of the industry, this book equips the readers with the knowledge and strategies to thrive in the digital age.The publisher has withdrawn Chapter 3 of this book: It has come to our attention that this chapter was a duplicate of Chapter 11 The publisher of the sincerely apologizes to the readers for the error.

Produktinformation

Utgivningsdatum2025-05-21
Mått152 x 229 x 19 mm
Vikt488 g
FormatInbunden
SpråkEngelska
Antal sidor288
FörlagEmerald Publishing Limited
ISBN9781836087977

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Affärsutveckling inom Ekonomi och Ledarskap
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Park Thaichon, Associate Professor of Marketing at the University of Southern Queensland, and an Adjunct Associate Professor of Marketing at the Griffith Asia Institute, Griffith University, Australia.Pushan Kumar Dutta, Associate Professor at Amity University Kolkata, West Bengal, India.A. K. Haghi, Research Associate, University of Coimbra, Portugal.Soumi Dutta, Associate Professor at Sister Nivedita University, West Bengal, India.

Theme 1: AI Revolution in Hospitality and TourismChapter 1. Artificial Intelligence: Applications and Implications for Hospitality, Travel and Tourism; Amrita Baid More and Arpan ShrivastavaChapter 2. Artificial Intelligence-Powered Travel Apps with Mixed Reality Immersion; Sandhya H. and Bindi VargheseChapter 3. Withdrawn at publishers requestChapter 4. AI Era in Hospitality: The New Frontier in Guest Satisfaction and Operations; Geetha Manoharan and Sunitha Purushottam AshtikarChapter 5. From Check-In to Check-Out: AI Innovations in the Hospitality Sector; Mahalakshmi S. and Bharath H.Theme 2: Digital Transformation and InnovationChapter 6. Leveraging AI in Human Resource Management (HRM) Practices For Hospitality Sector: Issues And Challenges; Abhishek Kumar Pandey, Parag Shukla, Pooja Sharma, and Pankaj TripathiChapter 7. Exploring the Role of Artificial Intelligence in Digital Advertising; C. VijaiChapter 8. Leveraging Social Media for B2B IT Companies: Strategies and Challenges for hospitality; Pushan Kumar Dutta, Dhanashri Sanadkumar Havale, and Pravin ChavanChapter 9. Digital Transformation in Hospitality; Partha Pratim ChakrabortyChapter 10. Embracing Digital Transformation in Hospitality: Innovations, Challenges, and Opportunities with Case Studies; Debosree Ghosh and Siddhanta ChatterjeeTheme 3: Economic Impact and Customer ExperienceChapter 11. Nexus of Artificial Intelligence on Financial Inclusion and Economic Development in India; Deepali Rani Sahoo and Khushi BansalChapter 12. Customer Trust and Blockchain: Building Confidence through Personalized Experiences; C. VijaiChapter 13. Systemization of Contactless Food Ordering and Payment; Geetha Manoharan and Sunitha Purushottam Ashtikar