Digital Dilemmas addresses an important current field of media studies. Its principal strength and originality lies in its ability to bridge social, technological and cultural approaches to the internet and to new media generally, in a space in which major studies are typically one-dimensional. Franklin's strong and broad-ranging grounding in social theory is evident in her clear explication of the paradox dilemma of a globally distributed technology which is, at the same time, controlled by a small number of hardware and software interests.