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Difficult Conversations (HBR 20-Minute Manager Series)

Häftad, Engelska, 2016

AvHarvard Business Review,Harvard Business Review

159 kr

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Mastering difficult conversations with confidence.You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative. Difficult Conversations walks you through:Uncovering the root cause of frictionMaintaining a positive mind-setUntangling the problem togetherAgreeing on a way forwardDon't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.

Produktinformation

  • Utgivningsdatum2016-02-16
  • Mått127 x 177 x 10 mm
  • Vikt99 g
  • FormatHäftad
  • SpråkEngelska
  • Serie20-Minute Manager
  • Antal sidor128
  • FörlagHarvard Business Review Press
  • ISBN9781633690783

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