Skickas . Fri frakt för medlemmar vid köp för minst 249 kr.
In contrast to the use of agendas and restrictive structures, dialogue mapping is a facilitation technique that allows the intelligence and learning of the group to emerge naturally. Each participant can see how their comments contribute (or don't) to the coherence and order of the group's thinking. The first full-length book to bring dialogue mapping to a wider audience, Dialogue Mapping provides an exciting new conceptual framework that will change the way readers view projects and project management.
Jeffrey Conklin is a lifelong student of organizational communication and collaboration, and the tools that support them. As Director of CogNexus Institute he remains active as a practitioner of dialogue mapping, although his main joy is teaching dialogue mapping as the art and science of creating shared understanding.
Preface ixAcknowledgements xxiPart I 1Chapter 1 Wicked Problems and Social Complexity 3Chapter 2 Building Shared Understanding 41Chapter 3 The Dialogue Mapping Experience 67Part II 85Chapter 4 IBIS: A Tool for All Reasons 87Chapter 5 The Dialogue Mapping Listening Cycle 123Part III 147Chapter 6 Question Types 149Chapter 7 Three Moves of Discourse 167Chapter 8 Limits of Dialogue Mapping 185Chapter 9 Decisions, Decisions 203Appendix 227References 229Index 233