Ray Morrison works as a senior manager in engineering workforce development for Lockheed Martin Aeronautics Company, Georgia, USA. His field of expertise includes engineering education and training, software engineering, engineering process/methods, and systems engineering. He has a background in ISO 9001 assessment and verification and SEI/CMM planning, preparation and deployment. He gained his Masters in Communications Technology and Ph.D. in Technical Education from the University of Missouri, USA.Carl Ericsson works for Lockheed Martin Aeronautics Company as an engineering leadership development-program manager. He has 17 years' experience as a training professional, including comprehensive knowledge of organizational behaviour, process analysis, instructional design process, and adult learning principles. He has degrees in Systems Science and Aeronautical Technology, as well as an MBA and a Ph.D. in Organizational Psychology, all from the University of Tennessee, USA.