M. Ann Shillingford, Ph.D. is an associate professor of counselor education at the University of Central Florida, where she also serves as the coordinator of the counselor education Ph.D. program. Dr. Shillingford worked as a professional school counselor for several years prior to completing her doctorate at the University of Central Florida.Tiphanie Gonzalez, Ph.D. is an assistant professor of mental health counseling at the State University of New York at Oswego. She holds a bachelor's degree in psychology and a master's degree in counseling services from SUNY at Oswego, as well as a doctorate degree in counselor education from the University of Central Florida.