Democratizing Legal Services

Laura Snyder has been a lawyer, both in law firms and as in-house counsel, for over twenty years. She received her JD from the University of Illinois, a DEA from the University of Paris I, and a TRIUM Executive MBA.

• PrefaceIntroductionPart I: The Opposition to Alternative StructuresChapter 1: Alternative Structures will Undermine Professionalism and EthicsChapter 2: There Is No Way to Regulate Alternative StructuresChapter 3: The Adoption of Alternative Structures Will Jeopardize Self-Regulation of the ProfessionChapter 4: There is No Demonstrated Need, Demand, or ProblemChapter 5: New Delivery Models Can be Developed Without Changing Rule 5.4Chapter 6: The Payment of Salary is Adequate Compensation for Non-LawyersChapter 7: No One in Their Right Mind Would Want to Invest in a Law FirmChapter 8: Alternative Structures Will Lead to a Consolidated Market Controlled by Large Law FirmsChapter 9: Alternative Structures Cannot Help Those Who Canot Pay for Legal ServicesChapter 10: Alternative Structures Will Make Things Harder for Un- and Underemployed LawyersChapter 11: The Burden of Proof Has Not Been MetPart II: The Opportunities Offered by Alternative StructuresChapter 12: Opportunities for Funding for Legal AidChapter 13: Opportunities for Downstream Markets and the Economy as a WholeChapter 14: Opportunities for LawyersChapter 15: Opportunities for In-House Legal Departments in the Public and Private SectorsChapter 16: Opportunities for an Improved Regulatory ApproachChapter 17: Opportunities for FailurePart III: Access to JusticeChapter 18: Unacknowledged ComplexityChapter 19: Access to Justice Comes in All Shapes and Sizes, Sometimes Obvious and Sometimes NotChapter 20: Unmet Need as Human Rights CrisisPart IV: The (Non)-Regulation of Legal Services and the World StageIntroduction to Part IVChapter 21: Abdication of Regulatory PowerChapter 22: International Obligations and CommitmentsChapter 23: Endless Objections and Calls for Evidence and the Lawyer Monopoly on Legal Services (Or, Having Your Cake and Eating It, Too)Chapter 24: Good Governance Requires…Actual GovernancePart V: Stories (Letting the Old Lady Scream)Chapter 25: StoriesTom Curran, CEO, Kings Court TrustAlexander Hamilton, CEO, Radiant LawJohn Kain, Managing Director, Kain C+CChristopher Mills, Partner and COO, SchillingsKen Jagger, CEO, AdventBalanceDavid Simon, Chair, Triton GlobalLuke Geary, Managing Partner, Salvos Legal and Salvos Legal HumanitarianJenny Holloway, Associate Dean, Nottingham Law School and Nick Johnson, Pro Bono Director, Nottingham Law School Legal Advice CentreArchana Makol, Director, BT Law Ltd.Greg Tucker, CEO, Maurice BlackburnDina Tutungi, General Manager—Personal Injury Victoria, Slater and Gordon LawyersJordan Mayo, Managing Director, Smedvig CapitalElisabeth Davies, Chair, Legal Services Consumer PanelMichael McDevitt, Co-Founder & Chief Executive Officer, Tandem Legal GroupMonica Goyal, Founder and Principal, Aluvion LawDavid Clementi

In 2007 a quiet but cataclysmic event occurred in the legal world: the enactment of the UK Legal Services Act. It enabled non-lawyers to own and run legal practices. The shocks have since been felt around the world. Using forensic analysis, Snyder dissects how the legal profession has tried, and failed, to protect its monopoly as its world turned upside down. And in telling the stories of those involved, she powerfully brings it all alive.