"This book is sophisticated, powerful, lucid, and pointed in style and organization. In a field where general theoretic development is relatively rare, this book will certainly become a foundation for later research and theoretic argument." — Robert D. McPhee, University of Wisconsin-Milwaukee"The topic is extremely important and timely. The book makes a significant contribution to the current debate about the place of discursive practices in social institutions by focusing on work organizations and relationships. It fills a gap in research on social institutions and human emancipation by centering communication as a way of understanding/conceptualizing the institutions and social relations under investigation." — Stephen P. Banks, University of Idaho