Cynical Americans

Living and Working in an Age of Discontent and Disillusion

Inbunden, Engelska, 1989

Av Donald L. Kanter, Philip H. Mirvis, Kanter, Mirvis PH, Donald L Kanter, Philip H Mirvis

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Provides a comprehensive analysis of cynicism in the workforce and tells how to identify and successfully combat it in organizations. Offers case studies of companies ranging from Ben and Jerry's Ice Cream to Unisys and Caterpillar Tractor to show how businesses of all types and sizes can effectively rebuild trust and restore confidence in organizational life.

Produktinformation

Utgivningsdatum1989-04-14
Mått161 x 239 x 30 mm
Vikt665 g
FormatInbunden
SpråkEngelska
Antal sidor356
FörlagJohn Wiley & Sons Inc
ISBN9781555421502

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Entreprenörskap inom Ekonomi och ledarskap

Introduction: cynicism in American life Part 1: Signs of cynicismThe cynical peopleThe cynical organizationThe cynical societyPart 2: Roots of cynicismThe growth of cynicism in American industryThe failed promise of modern organizationManagerial evangelism and exploitationPart 3: Consequences of cynicismProfiles of today's cynicsCynical attitudes about work, management, and organizationsCynicism versus traditional values about workPart 4: Remedies for cynicismCreating work cultures that counter cynicismRegaining trust and restoring credibilityCommunicating effectively with a cynical work forceEpilogue: A basis for optimismAppendixesA. Composition of survey sampleB. Measures of life attitudesC. Measures of work-related attitudesD. Cynicism in the U.S. populationE. Cynics' profileF. Cynics in the work forceG. Cynics' attitudes toward workH. Predictors of attitudes toward work