Jonathan Paquette is Associate Professor in Public Administration at the School of Political Studies at the University of Ottawa, Canada.

• Chapter 1 Theories of Professional Identity: Bringing Cultural Policy in Perspective, Jonathan Paquette; Chapter 2 Cultural Policy and the Promotion of World War I Heritage Sites in France: Emerging Professions and Hybrid Practices, Anne Hertzog; Chapter 3 Cultural Democracy and the Creation of New Professional Subjectivities: The Case of Cultural Mediation, Jonathan Paquette; Chapter 4 Technology, Cultural Policy and the Public Service Broadcasting Tradition: Professional Practices at BBC News in the Social Media Era, Valérie Bélair-Gagnon; Chapter 5 Curators and the State, a Question of Interdependencies: The Case of France, Frédéric Poulard; Chapter 6 Policy Rationale and Agency: The Notion of Civil Society Organizations in Swedish Cultural Policy, Tobias Harding; Chapter 7 Museum Volunteers: Between Precarious Labour and Democratic Knowledge Community, Susan L.T. Ashley; Chapter 8 The Transcendental Fan: Navigating the Producer-Consumer Dichotomy and Cultural Policy in the Digital Age, Devin Beauregard; Chapter 9 American Cultural Policy and the Rise of Arts Management Programs: The Creation of a New Professional Identity, Eleonora Redaelli; Chapter 10 Becoming a Cultural Entrepreneur: Creative Industries, Culture-led Regeneration and Identity, Jennifer Hinves; Chapter 11 Cultural Policy and Agency in a Cultural Minority Context: Artistic Creation and Cultural Management in Northern Ontario, Aurélie Lacassagne; Chapter 12 Being Part of the ‘Supercreative Core’: Arts, Artists and the Experience of Local Policy in the Creative City Era, Caroline Agnew;

'An excellent and informative collection, providing a critical engagement with cultural policy and the constructs of "the worker" and "the professional'"in a number of international contexts. A must read for scholars and practitioners in the culture, heritage and museum sectors'. Lisanne Gibson, University of Leicester, UK 'Cultural Policy, Work and Identity heightens awareness of the importance of policies - and, more important, cultural policies - in the construction of professional identities. Building on multiple theoretical influences from policy analyses, sociology of labour and cultural studies, this collected edition presents a panorama of the varieties of creative encounters involving cultural policies and professional subjectivities. The approaches of the various contributors are strikingly innovative. These essays help to refine our understanding of professionalism and to expand debates on professional identities beyond commonly accepted theories. Jonathan Paquette's book provides new insights and a new theoretical map to address work and identities in arts management and cultural policy as well as museology and heritage studies'. Kevin V. Mulcahy, Louisiana State University, USA 'This book brings together a selection of essential writings on cultural policy and arts management. The range of thought provoking contributions on museum and heritage issues includes texts from established authors and importantly includes pieces by practising artists. I highly recommend this fluently and engagingly written volume as an important reference for graduate students, professionals in the field and those interested in examining questions of value and professionalism'. Viv Golding, University of Leicester, UK 'While it may at first appear an obscure topic, the book touches on several fundamental issues related to our lives as citizens and professionals, affected by cultural politics and institutional power on a daily basis.' Critical Policy Studies 'This is a contribution to the field of cultural leadership to be savored in much the same way (and speed) as a work of closely reasoned philosophy. It is a thoughtprovoking critique of the all-too-easy ways in which museum leaders use language such as professions and professionalism, culture and cultural policy, work and identity - with the misperception that everyone within earshot understands these terms in the same ways. Jonathan Paquette and 10 other international contributors succeed in taking our understanding of the factors that strongly influence the development of professional identities to new and more sophisticated levels. They approach the interplay of policy, work and identity in ways that can lead to more inclusive policy formation and institutional leadership.' Museum Management and Curatorship 'The compilation of articles edited by Jonathan Paquette is a welcome contribution to the field. It draws our attention to the professional identity of cultural agents and the identity construction processes at play in cultural institutions... The interdisciplinary approach is effective in bringing light to the relatively unexplored topic. Refreshingly, the discussion is not limited to the established art institutions but also embraces custodians of war memorials and fans of TV series, to name a few examples of the variety. Thanks to the authors' diverse backgrounds, multiple methodologies are utilized, including narrative approaches that have been rare in cultural policy research... I can full-heartedly recommend the book for researchers, policy-analysts and practitioners dealing with culture.' International Journal of Cultural Policy

Jonathan Paquette is Associate Professor in Public Administration at the School of Political Studies at the University of Ottawa, Canada.

• Chapter 1 Theories of Professional Identity: Bringing Cultural Policy in Perspective, Jonathan Paquette; Chapter 2 Cultural Policy and the Promotion of World War I Heritage Sites in France: Emerging Professions and Hybrid Practices, Anne Hertzog; Chapter 3 Cultural Democracy and the Creation of New Professional Subjectivities: The Case of Cultural Mediation, Jonathan Paquette; Chapter 4 Technology, Cultural Policy and the Public Service Broadcasting Tradition: Professional Practices at BBC News in the Social Media Era, Valérie Bélair-Gagnon; Chapter 5 Curators and the State, a Question of Interdependencies: The Case of France, Frédéric Poulard; Chapter 6 Policy Rationale and Agency: The Notion of Civil Society Organizations in Swedish Cultural Policy, Tobias Harding; Chapter 7 Museum Volunteers: Between Precarious Labour and Democratic Knowledge Community, Susan L.T. Ashley; Chapter 8 The Transcendental Fan: Navigating the Producer-Consumer Dichotomy and Cultural Policy in the Digital Age, Devin Beauregard; Chapter 9 American Cultural Policy and the Rise of Arts Management Programs: The Creation of a New Professional Identity, Eleonora Redaelli; Chapter 10 Becoming a Cultural Entrepreneur: Creative Industries, Culture-led Regeneration and Identity, Jennifer Hinves; Chapter 11 Cultural Policy and Agency in a Cultural Minority Context: Artistic Creation and Cultural Management in Northern Ontario, Aurélie Lacassagne; Chapter 12 Being Part of the ‘Supercreative Core’: Arts, Artists and the Experience of Local Policy in the Creative City Era, Caroline Agnew;

'An excellent and informative collection, providing a critical engagement with cultural policy and the constructs of "the worker" and "the professional'"in a number of international contexts. A must read for scholars and practitioners in the culture, heritage and museum sectors'. Lisanne Gibson, University of Leicester, UK 'Cultural Policy, Work and Identity heightens awareness of the importance of policies - and, more important, cultural policies - in the construction of professional identities. Building on multiple theoretical influences from policy analyses, sociology of labour and cultural studies, this collected edition presents a panorama of the varieties of creative encounters involving cultural policies and professional subjectivities. The approaches of the various contributors are strikingly innovative. These essays help to refine our understanding of professionalism and to expand debates on professional identities beyond commonly accepted theories. Jonathan Paquette's book provides new insights and a new theoretical map to address work and identities in arts management and cultural policy as well as museology and heritage studies'. Kevin V. Mulcahy, Louisiana State University, USA 'This book brings together a selection of essential writings on cultural policy and arts management. The range of thought provoking contributions on museum and heritage issues includes texts from established authors and importantly includes pieces by practising artists. I highly recommend this fluently and engagingly written volume as an important reference for graduate students, professionals in the field and those interested in examining questions of value and professionalism'. Viv Golding, University of Leicester, UK 'While it may at first appear an obscure topic, the book touches on several fundamental issues related to our lives as citizens and professionals, affected by cultural politics and institutional power on a daily basis.' Critical Policy Studies 'This is a contribution to the field of cultural leadership to be savored in much the same way (and speed) as a work of closely reasoned philosophy. It is a thoughtprovoking critique of the all-too-easy ways in which museum leaders use language such as professions and professionalism, culture and cultural policy, work and identity - with the misperception that everyone within earshot understands these terms in the same ways. Jonathan Paquette and 10 other international contributors succeed in taking our understanding of the factors that strongly influence the development of professional identities to new and more sophisticated levels. They approach the interplay of policy, work and identity in ways that can lead to more inclusive policy formation and institutional leadership.' Museum Management and Curatorship 'The compilation of articles edited by Jonathan Paquette is a welcome contribution to the field. It draws our attention to the professional identity of cultural agents and the identity construction processes at play in cultural institutions... The interdisciplinary approach is effective in bringing light to the relatively unexplored topic. Refreshingly, the discussion is not limited to the established art institutions but also embraces custodians of war memorials and fans of TV series, to name a few examples of the variety. Thanks to the authors' diverse backgrounds, multiple methodologies are utilized, including narrative approaches that have been rare in cultural policy research... I can full-heartedly recommend the book for researchers, policy-analysts and practitioners dealing with culture.' International Journal of Cultural Policy

Jonathan Paquette is Associate Professor in Public Administration at the School of Political Studies at the University of Ottawa, Canada.

• Chapter 1 Theories of Professional Identity: Bringing Cultural Policy in Perspective, Jonathan Paquette; Chapter 2 Cultural Policy and the Promotion of World War I Heritage Sites in France: Emerging Professions and Hybrid Practices, Anne Hertzog; Chapter 3 Cultural Democracy and the Creation of New Professional Subjectivities: The Case of Cultural Mediation, Jonathan Paquette; Chapter 4 Technology, Cultural Policy and the Public Service Broadcasting Tradition: Professional Practices at BBC News in the Social Media Era, Valérie Bélair-Gagnon; Chapter 5 Curators and the State, a Question of Interdependencies: The Case of France, Frédéric Poulard; Chapter 6 Policy Rationale and Agency: The Notion of Civil Society Organizations in Swedish Cultural Policy, Tobias Harding; Chapter 7 Museum Volunteers: Between Precarious Labour and Democratic Knowledge Community, Susan L.T. Ashley; Chapter 8 The Transcendental Fan: Navigating the Producer-Consumer Dichotomy and Cultural Policy in the Digital Age, Devin Beauregard; Chapter 9 American Cultural Policy and the Rise of Arts Management Programs: The Creation of a New Professional Identity, Eleonora Redaelli; Chapter 10 Becoming a Cultural Entrepreneur: Creative Industries, Culture-led Regeneration and Identity, Jennifer Hinves; Chapter 11 Cultural Policy and Agency in a Cultural Minority Context: Artistic Creation and Cultural Management in Northern Ontario, Aurélie Lacassagne; Chapter 12 Being Part of the ‘Supercreative Core’: Arts, Artists and the Experience of Local Policy in the Creative City Era, Caroline Agnew;

'An excellent and informative collection, providing a critical engagement with cultural policy and the constructs of "the worker" and "the professional'"in a number of international contexts. A must read for scholars and practitioners in the culture, heritage and museum sectors'. Lisanne Gibson, University of Leicester, UK 'Cultural Policy, Work and Identity heightens awareness of the importance of policies - and, more important, cultural policies - in the construction of professional identities. Building on multiple theoretical influences from policy analyses, sociology of labour and cultural studies, this collected edition presents a panorama of the varieties of creative encounters involving cultural policies and professional subjectivities. The approaches of the various contributors are strikingly innovative. These essays help to refine our understanding of professionalism and to expand debates on professional identities beyond commonly accepted theories. Jonathan Paquette's book provides new insights and a new theoretical map to address work and identities in arts management and cultural policy as well as museology and heritage studies'. Kevin V. Mulcahy, Louisiana State University, USA 'This book brings together a selection of essential writings on cultural policy and arts management. The range of thought provoking contributions on museum and heritage issues includes texts from established authors and importantly includes pieces by practising artists. I highly recommend this fluently and engagingly written volume as an important reference for graduate students, professionals in the field and those interested in examining questions of value and professionalism'. Viv Golding, University of Leicester, UK 'While it may at first appear an obscure topic, the book touches on several fundamental issues related to our lives as citizens and professionals, affected by cultural politics and institutional power on a daily basis.' Critical Policy Studies 'This is a contribution to the field of cultural leadership to be savored in much the same way (and speed) as a work of closely reasoned philosophy. It is a thoughtprovoking critique of the all-too-easy ways in which museum leaders use language such as professions and professionalism, culture and cultural policy, work and identity - with the misperception that everyone within earshot understands these terms in the same ways. Jonathan Paquette and 10 other international contributors succeed in taking our understanding of the factors that strongly influence the development of professional identities to new and more sophisticated levels. They approach the interplay of policy, work and identity in ways that can lead to more inclusive policy formation and institutional leadership.' Museum Management and Curatorship 'The compilation of articles edited by Jonathan Paquette is a welcome contribution to the field. It draws our attention to the professional identity of cultural agents and the identity construction processes at play in cultural institutions... The interdisciplinary approach is effective in bringing light to the relatively unexplored topic. Refreshingly, the discussion is not limited to the established art institutions but also embraces custodians of war memorials and fans of TV series, to name a few examples of the variety. Thanks to the authors' diverse backgrounds, multiple methodologies are utilized, including narrative approaches that have been rare in cultural policy research... I can full-heartedly recommend the book for researchers, policy-analysts and practitioners dealing with culture.' International Journal of Cultural Policy