Cruise Management
Information and Decision Support Systems
Häftad, Engelska, 2011
739 kr
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Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-offices and for cruisers’ consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume.
Produktinformation
- Utgivningsdatum2011-10-29
- Mått148 x 210 x 15 mm
- Vikt346 g
- FormatHäftad
- SpråkEngelska
- Antal sidor249
- Upplaga2012
- FörlagSpringer Fachmedien Wiesbaden
- ISBN9783834932723
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