Cross-Cultural Crisis Negotiations

Terry D. Royce is Executive Director at Forlingua Forensic Linguistic Services Pty. Ltd. and Yunshan Chair Professor at the Guangdong University of Foreign Studies, China.Wendy L. Bowcher is Honorary Professor at Macquarie University, Australia. She previously held positions at Sun Yat-sen University and Tokyo Gakugei University and has worked as a consultant forensic linguist in Australia.Jing Zhao is Professor of Linguistics at Sun Yat-sen University, China.

• PART 1 – Communication and Crisis Negotiation1. Crisis Negotiation as Communication: Perspectives from Language and Communication Theories2. Crisis Negotiation as Communication: Interactional Exchange, Staging, and Context3. Rapport in Crisis Negotiations: A Systematic ReviewPART 2 –Perspectives on Crisis Negotiation in Diverse Communities4. Communicative Tools for Hostage and Crisis Negotiation: The Elaboration Likelihood Model of Persuasion5. An Intercultural Perspective on De-Escalation Techniques for Aviation Security (AVSEC)6. Negotiation Perspectives in Counter-Terrorism: A Community Engagement Approach in AustraliaPART 3 – Crisis Negotiation in Practice7. Lessons from the Negotiated Field: Reflections by a Police Negotiator in Multicultural Australia8. Communication Features in Simulated Crisis Negotiation in the People’s Republic of China9. Practical Perspectives on Crisis Negotiations in the People’s Republic of China10. Management in International Kidnap/Hostage Negotiations: Lessons from the Field

"While 'active listening' is a critical tenet of Cross-Cultural Crisis Negotiations, the suggested 'active reading' of this excellent multi-discipline edited volume will serve to greatly enhance the knowledge and potential tradecraft of students and practitioners alike, in or about the worldwide criminal justice system. It is a must-read for those in advanced law enforcement and intel gathering, as well as those engaged in the forensic behavioral sciences."James R. Fitzgerald, Assistant Professor, Pennsylvania Western University; Supervisory Special Agent, FBI (Ret.); Criminal Profiler/Forensic Linguist