Critical Issues in Organization Development

Homer H. Johnson, Loyola University Chicago, USAPeter F. Sorensen, Benedictine University, USATherese F. Yaeger, Benedictine University, USA

• Introduction, Homer H. Johnson, Therese F. Yaeger, and Peter F. Sorensen.Section I. Strategy.Chapter 1. Recognizing the Value ... and Values... of Organization Development, Therese F. Yaeger and Peter F. Sorensen.Chapter 2. Measuring Organization Development's Success: XYZ and Organization Development, Therese F. Yaeger and Peter F. Sorensen.Chapter 3. Exploring Large Group Interventions, Therese F. Yaeger and Peter F. Sorensen.Chapter 4. Prescribing a Healthy Dose of Organization Development for Healthcare, Therese F. Yaeger and Peter F. Sorensen.Chapter 5. Quality Initiative in the Pathology Lab, John Nicholas and Homer H. Johnson.Chapter 6. Anticipating Major Resistance in Metro City, Homer H. Johnson and Tony Colantoni.Chapter 7. Solving a Human Resources Problem at Metro Transit, Homer H. Johnson and Michael F. McGovern.Section II. Resources and the Bottom Line.Chapter 8. Today's Challenging Times and the Role of Organization Development, Therese F. Yaeger and Peter F. Sorensen.Chapter 9. Implementing the Triple Bottom Line... Or Not? Homer H. Johnson.Chapter 10. Leveraging Organization Development: Strategies for Limited Resources, Steven P. Jones.Chapter 11. The Case of the Ideal Organization Development Job, Homer H. Johnson and Chris Pett.Chapter 12. The Sustainability Initiative at Metro Charity Hospital, Homer H. Johnson.Section III. Power and Ethics.Chapter 13. Power and Ethics: Unethical Use of Power, Therese F. Yaeger and Peter F. Sorensen.Chapter 14. Some Questionable Practices at County General, Homer H. Johnson.Chapter 15. The Case of 360 Reviews at Electronics Division, Homer H. Johnson.Chapter 16. You Walked Into a Political Mine Field, and I Hope You Survive, Homer H. Johnson.Chapter 17. The Transition Isn't Working! Homer H. Johnson and Anthony Colantoni.Section IV. Conflict.Chapter 18. The Case of Food Service, Homer H. Johnson.Chapter 19. Do You Want to Work for a Jerk? Homer H. Johnson.Chapter 20. Resolving Conflict at InSo, Homer H. Johnson.Chapter 21. Resolving Conflict at Walberg Bank Group, Homer H. Johnson.Chapter 22. A Case of Competition at Centri-Pharm, Peter F. Sorensen and Therese F. Yaeger.Chapter 23. Bad News at Great North Insurance, Homer H. Johnson.Chapter 24. Rioting in the Third Ward, Homer H. Johnson and Richard T. Johnson.Section V. Global Organization Development and Culture.Chapter 25. A Case of Too Much Diversity? Homer H. Johnson.Chapter 26. Implementing No Child Left Behind: Is There a Role for OD? Jan Rashid and Homer H. Johnson.Chapter 27. The Camwell High School Case, Homer H. Johnson.Chapter 28. Organization Development's Role When Going Global, Therese F. Yaeger and Peter F. Sorensen.Chapter 29. Implementing a Global Corporate Strategy: The Role of Organization Development, Therese F. Yaeger and Peter F. Sorensen.Chapter 30. Organization Development in Africa, Therese F. Yaeger and Peter F. Sorensen.About the Authors/Editors.