Nilmini Wickramasinghe, who currently holds the Epworth Chair Health Information Management was appointed in Dec 2009 as a Professor to RMIT University’s School of Business IT and Logistics after being a professor in the US for 15 years. She researches and teaches in several areas within information systems including knowledge management, e-commerce and m-commerce, and organizational impacts of technology with particular focus on the applications of these areas to healthcare and thereby effecting superior healthcare delivery. Professor Wickramasinghe is well published with more than 200 referred scholarly articles, several books and an encyclopedia. She has collaborated with many large organizations such as NASA and GE as well as leading healthcare organizations such as the Cleveland Clinic, Johns Hopkins, Kaiser and NorthWestern Memorial Hospital. In addition, she regularly presents her work throughout North America, as well as in Europe and Australia. Professor Wickramasinghe is the editor-in-chief of two scholarly journals: International Journal of Networking and Virtual Organisations (IJNVO - www.inderscience.com/ijnvo ) and International Journal of Biomedical Engineering and Technology (IJBET- www.inderscience.com/ijbet) and the Springer Series editor for Healthcare Delivery in the Information Age.

• Foreword.- Part I Innovation & Process.- Chapter 1. Improving e-performance management in healthcare using intelligent IT solutions.- Chapter 2. An intelligence e- risk detection model to improve decision efficiency in the context of the orthopaedic operating room.- Chapter 3. Healthcare Information Systems Design: Using a Strategic Improvisation Model.- Chapter 4. Assimilation Of Healthcare Information Systems (HIS): An Analysis And Critique.- Chapter 5. e-Health in China: an evaluation.- Chapter 6. Improving The Process Of Healthcare Delivery in An  Outpatient Environment: The Case of a Urology Department.- Chapter 7. Adaptations For E-Kiosk Systems In Germany To Develop Barrier-Free Terminals For Handicapped Persons.- Part II Design & Organisation.- Chapter 8. Collaborative Approach For Sustainable Citizen-Centered Health Care.- Chapter 9. Strategies and Solutions in eHealth: A Literature Review.- Chapter 10. Online Discussion Forum as a Means of Peer Support.- Chapter 11. Designing Persuasive Health Behavior Change Interventions.- Chapter 12. Accessibility In The Web For Disabled People.- Part III People.- Chapter 13. Knowledge Management: often neglected but crucial to eHealth.- Chapter 14. Patient Empowerment – A Two Way Road.- Chapter 15. Citizen ePOWERment.- Chapter 16. E-health: Focusing On People-Ceintric Dimensions.- Chapter 17. A Model of Estimating the Direct Benefits of Implementing Electronic data exchange of EMRs and State Immunization Information Systems.- Part IV IS/IT.- Chapter 18. Business Models for Electronic Healthcare Services in Germany.- Chapter 19. Smart Objects in Healthcare – Impact on Clinical Logistics.- Chapter 20. Agency Theory in E-Healthcare and Telemedicine: A Literature Study.- Chapter 21. Cost Accounting andDecision Support for Healthcare Institutions.- Chapter 22. A Comprehensive Approach to the IT – Clinical Practice Interface.- Epilogue.

From the reviews: "The book presents the impact of ICT globally and discusses the potential sustainability of such systems. The intended audience is academics, healthcare practitioners, and graduate students interested in technologies and their application to healthcare. ... no comparable book on the market that presents this difficult material in such a user-friendly way. ... There is also a good discussion of the electronic health record and its relationship to meaningful use as well as its return on investment that is not found in many e-health books." (Carole Ann Kenner, Doody's Review Service, April, 2012)

Nilmini Wickramasinghe, who currently holds the Epworth Chair Health Information Management was appointed in Dec 2009 as a Professor to RMIT University’s School of Business IT and Logistics after being a professor in the US for 15 years. She researches and teaches in several areas within information systems including knowledge management, e-commerce and m-commerce, and organizational impacts of technology with particular focus on the applications of these areas to healthcare and thereby effecting superior healthcare delivery. Professor Wickramasinghe is well published with more than 200 referred scholarly articles, several books and an encyclopedia. She has collaborated with many large organizations such as NASA and GE as well as leading healthcare organizations such as the Cleveland Clinic, Johns Hopkins, Kaiser and NorthWestern Memorial Hospital. In addition, she regularly presents her work throughout North America, as well as in Europe and Australia. Professor Wickramasinghe is the editor-in-chief of two scholarly journals: International Journal of Networking and Virtual Organisations (IJNVO - www.inderscience.com/ijnvo ) and International Journal of Biomedical Engineering and Technology (IJBET- www.inderscience.com/ijbet) and the Springer Series editor for Healthcare Delivery in the Information Age.

• Foreword.- Part I Innovation & Process.- Chapter 1. Improving e-performance management in healthcare using intelligent IT solutions.- Chapter 2. An intelligence e- risk detection model to improve decision efficiency in the context of the orthopaedic operating room.- Chapter 3. Healthcare Information Systems Design: Using a Strategic Improvisation Model.- Chapter 4. Assimilation Of Healthcare Information Systems (HIS): An Analysis And Critique.- Chapter 5. e-Health in China: an evaluation.- Chapter 6. Improving The Process Of Healthcare Delivery in An  Outpatient Environment: The Case of a Urology Department.- Chapter 7. Adaptations For E-Kiosk Systems In Germany To Develop Barrier-Free Terminals For Handicapped Persons.- Part II Design & Organisation.- Chapter 8. Collaborative Approach For Sustainable Citizen-Centered Health Care.- Chapter 9. Strategies and Solutions in eHealth: A Literature Review.- Chapter 10. Online Discussion Forum as a Means of Peer Support.- Chapter 11. Designing Persuasive Health Behavior Change Interventions.- Chapter 12. Accessibility In The Web For Disabled People.- Part III People.- Chapter 13. Knowledge Management: often neglected but crucial to eHealth.- Chapter 14. Patient Empowerment – A Two Way Road.- Chapter 15. Citizen ePOWERment.- Chapter 16. E-health: Focusing On People-Ceintric Dimensions.- Chapter 17. A Model of Estimating the Direct Benefits of Implementing Electronic data exchange of EMRs and State Immunization Information Systems.- Part IV IS/IT.- Chapter 18. Business Models for Electronic Healthcare Services in Germany.- Chapter 19. Smart Objects in Healthcare – Impact on Clinical Logistics.- Chapter 20. Agency Theory in E-Healthcare and Telemedicine: A Literature Study.- Chapter 21. Cost Accounting andDecision Support for Healthcare Institutions.- Chapter 22. A Comprehensive Approach to the IT – Clinical Practice Interface.- Epilogue.

From the reviews: "The book presents the impact of ICT globally and discusses the potential sustainability of such systems. The intended audience is academics, healthcare practitioners, and graduate students interested in technologies and their application to healthcare. ... no comparable book on the market that presents this difficult material in such a user-friendly way. ... There is also a good discussion of the electronic health record and its relationship to meaningful use as well as its return on investment that is not found in many e-health books." (Carole Ann Kenner, Doody's Review Service, April, 2012)

Nilmini Wickramasinghe, who currently holds the Epworth Chair Health Information Management was appointed in Dec 2009 as a Professor to RMIT University’s School of Business IT and Logistics after being a professor in the US for 15 years. She researches and teaches in several areas within information systems including knowledge management, e-commerce and m-commerce, and organizational impacts of technology with particular focus on the applications of these areas to healthcare and thereby effecting superior healthcare delivery. Professor Wickramasinghe is well published with more than 200 referred scholarly articles, several books and an encyclopedia. She has collaborated with many large organizations such as NASA and GE as well as leading healthcare organizations such as the Cleveland Clinic, Johns Hopkins, Kaiser and NorthWestern Memorial Hospital. In addition, she regularly presents her work throughout North America, as well as in Europe and Australia. Professor Wickramasinghe is the editor-in-chief of two scholarly journals: International Journal of Networking and Virtual Organisations (IJNVO - www.inderscience.com/ijnvo ) and International Journal of Biomedical Engineering and Technology (IJBET- www.inderscience.com/ijbet) and the Springer Series editor for Healthcare Delivery in the Information Age.

• Foreword.- Part I Innovation & Process.- Chapter 1. Improving e-performance management in healthcare using intelligent IT solutions.- Chapter 2. An intelligence e- risk detection model to improve decision efficiency in the context of the orthopaedic operating room.- Chapter 3. Healthcare Information Systems Design: Using a Strategic Improvisation Model.- Chapter 4. Assimilation Of Healthcare Information Systems (HIS): An Analysis And Critique.- Chapter 5. e-Health in China: an evaluation.- Chapter 6. Improving The Process Of Healthcare Delivery in An  Outpatient Environment: The Case of a Urology Department.- Chapter 7. Adaptations For E-Kiosk Systems In Germany To Develop Barrier-Free Terminals For Handicapped Persons.- Part II Design & Organisation.- Chapter 8. Collaborative Approach For Sustainable Citizen-Centered Health Care.- Chapter 9. Strategies and Solutions in eHealth: A Literature Review.- Chapter 10. Online Discussion Forum as a Means of Peer Support.- Chapter 11. Designing Persuasive Health Behavior Change Interventions.- Chapter 12. Accessibility In The Web For Disabled People.- Part III People.- Chapter 13. Knowledge Management: often neglected but crucial to eHealth.- Chapter 14. Patient Empowerment – A Two Way Road.- Chapter 15. Citizen ePOWERment.- Chapter 16. E-health: Focusing On People-Ceintric Dimensions.- Chapter 17. A Model of Estimating the Direct Benefits of Implementing Electronic data exchange of EMRs and State Immunization Information Systems.- Part IV IS/IT.- Chapter 18. Business Models for Electronic Healthcare Services in Germany.- Chapter 19. Smart Objects in Healthcare – Impact on Clinical Logistics.- Chapter 20. Agency Theory in E-Healthcare and Telemedicine: A Literature Study.- Chapter 21. Cost Accounting andDecision Support for Healthcare Institutions.- Chapter 22. A Comprehensive Approach to the IT – Clinical Practice Interface.- Epilogue.

From the reviews: "The book presents the impact of ICT globally and discusses the potential sustainability of such systems. The intended audience is academics, healthcare practitioners, and graduate students interested in technologies and their application to healthcare. ... no comparable book on the market that presents this difficult material in such a user-friendly way. ... There is also a good discussion of the electronic health record and its relationship to meaningful use as well as its return on investment that is not found in many e-health books." (Carole Ann Kenner, Doody's Review Service, April, 2012)